About The Position
Tieto Tech Consulting is looking for a highly skilled and motivated Senior Messaging Engineer to join a project within a Telecom Team for their client BICS. BICS is a global telecommunication enabler with a vast physical network. This role offers the opportunity to grow expertise by interacting with A-level mobile carriers worldwide and working with a diverse portfolio of BICS products including Voice, Cloud, Signaling, LTE, and IoT. The Tietoevry-BICS team has a long-standing partnership since 2010, ensuring future confidence and long-term growth. The team operates internationally on a 24/7, follow-the-sun model with a presence from Brazil to Singapore.
Requirements
- 5+ years of experience in telecom, mainly in Messaging, Signaling, or Roaming areas (mobile telecommunications or international carrier telecom).
- Familiarity with Telecom technologies and ITU/ETSI standards.
- Good knowledge of SS7 / SIGTRAN, LTE, GSM call flows, and roaming scenarios.
- Good operational knowledge of Linux.
- Upper-intermediate level of English.
Nice To Haves
- Bachelor’s or Master’s degree in Electronics, Telecommunications, IT, or ICT.
- Experience with HTTPS (APIs), MMS, Kibana, or Openmind software.
- Familiarity with DevOps concepts and tools (containers, Ansible, CI/CD, Splunk, Kubernetes, AWS, etc).
- Knowledge of Docker.
- Experience with IT tools and scripting, such as Splunk or Python.
Responsibilities
- Report to the Messaging Value Stream Agile Master.
- Provide second-line support for SMS, MMS, and SMS Firewall services.
- Review internal and external operational processes to optimize repair efficiency.
- Identify improvement opportunities and follow up on the implementation of improvement actions.
- Lead the repair team squad by managing, steering, and coordinating team activities when required.
- Follow up on network and service availability and quality, performing proactive and reactive maintenance actions.
- Work closely with the Customer Care team to identify and resolve problems reported by customers.
- Perform incident management activities as well as planned works.
- Cooperate with vendors, monitor their performance, and ensure proper service delivery.
- Participate in the implementation of new services and network rollout projects, in collaboration with engineering teams.
- Take part in guard duty services.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
