Senior Messaging Engineer

AAA•Costa Mesa, CA
•$132,600 - $176,900

About The Position

As a Senior Messaging Engineer, you will be responsible for the administration, maintenance, support and optimization of the Messaging – Microsoft 365/Exchange platform. Prior experience with managing messaging infrastructure, mail flow, security, availability, migrations, user administration, troubleshooting, and integration between on-premises Exchange and cloud services. The ideal candidate will bring extensive hands-on experience in managing Microsoft Exchange Server environments including hybrid and cloud deployments. Experience working in an Agile development environment.

Requirements

  • 6+ years of experience administering Microsoft Exchange Server and Exchange Online
  • Hands-on experience with Exchange Hybrid deployments, migration including security
  • Experience with PowerShell and Exchange Management Shell
  • Experience troubleshooting enterprise email delivery and mail-flow issues
  • Understanding of Microsoft 365 authentication and identity synchronization
  • Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms
  • Strong analytical and problem-solving skills

Nice To Haves

  • Certs are a plus

Responsibilities

  • Administer and support Microsoft Exchange Server environments, including Exchange 2016/2019 and hybrid deployments
  • Manage Exchange Online within Microsoft 365, including mailboxes, distribution groups, shared mailboxes, resource mailboxes, and messaging policies
  • Maintain and troubleshoot Hybrid Exchange configurations between on-premises Exchange and Exchange Online
  • Manage mailbox provisioning, migration, deprovisioning, permissions, delegates, and mailbox-related configurations
  • Configure and troubleshoot mail flow, including connectors, transport rules, accepted domains, routing, and delivery issues
  • Troubleshoot email delivery, authentication, Outlook connectivity, mobile access, SMTP, and other messaging-related issues
  • Perform Exchange mailbox migrations and monitor Exchange servers, databases, queues, services, certificates, storage, and overall messaging health.
  • Maintain technical documentation, operational procedures, architecture diagrams, and knowledge articles
  • Participate in after-hours support and escalation activities as required including incident, problem and change management tasks

Benefits

  • Health coverage for medical, dental, vision
  • 401(K) saving plans with company match AND Pension
  • Tuition assistance
  • Floating holidays and PTO for community volunteer programs
  • Paid parental leave
  • Wellness programs
  • Employee discounts (membership, insurance, travel, entertainment, services and more!)
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