Senior Merchandising Product Coordinator

Chadwell Supply•Tampa, FL

3d•Hybrid

About The Position

The Senior Merchandising Product Coordinator is a senior member of the Merchandising Product Coordinator team, responsible for improving the team’s skills, consistency, and work quality. The role trains, coaches, and troubleshoots with Product Coordinators on day-to-day product lifecycle work and continually improves the processes they use. The position oversees the team’s Product Coordinator boards in Monday.com, following up on stalled items, clarifying next steps, and helping coordinators use the system correctly. It focuses on supporting people and processes; it is not responsible for building or administering Monday.com as a standalone project management platform. This is a full-time position with a Monday–Friday schedule of either 7:30 AM–4:00 PM or 8:00 AM–4:30 PM. After 90 days, hybrid schedules may be available, consisting of two days working from home and three days in the office.

Requirements

High school diploma or GED.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Access.

Nice To Haves

Prior experience as a Merchandising Product Coordinator or equivalent product data or merchandising experience.
Experience training, coaching, or mentoring others in a professional setting.
Experience with Monday.com or similar project management platforms.
Experience developing or maintaining SOPs, process documentation, or training materials.

Responsibilities

Train and coach Product Coordinators while working alongside them on day-to-day tasks.
Lead onboarding and training for new Product Coordinators on product data standards, tools, and workflows.
Develop and maintain SOPs, work instructions, process guides, checklists, and training materials.
Deliver refresher and skill-building training when processes, systems, or responsibilities change.
Identify individual and team skill gaps and recommend or deliver targeted coaching.
Evaluate processes and identify opportunities to simplify, standardize, or eliminate unnecessary steps.
Improve workflows as business requirements, systems, and team responsibilities evolve.
Document current-state and future-state processes and maintain accurate process documentation.
Identify recurring issues and determine whether they require training, process clarification, or workflow adjustments.
Partner with Merchandising leadership and subject matter experts to address operational challenges and develop practical solutions.
Monitor Product Coordinator boards in Monday.com to keep product changes and tasks moving through the pipeline.
Follow up with Product Coordinators on overdue, stalled, or unclear items and help resolve blockers.
Coach Product Coordinators on day-to-day use of boards, statuses, and task updates.
Flag recurring bottlenecks or missing information to leadership and help implement fixes.
Answer Product Coordinators’ day-to-day process and workflow questions.
Communicate process changes, updates, and expectations to the Product Coordinator team.
Work with Merchandising leadership to understand priorities and provide clear guidance to Product Coordinators.
Build working relationships across departments to support smooth handoffs.
Provide leadership with regular visibility into team workload, progress, and training needs.
Track completion trends and flag items requiring attention or escalation.

Benefits

Paid holidays off.
No weekends.
Hybrid work options after 90 days: two days at home and three days in the office.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Disability insurance.
401(k).
104 hours of paid time off accruals.
Complimentary gym access.
Employee discount program.
Long-term career opportunities.