Senior Membership Manager

US Fitness Holdings • McLean, VA

3d • Onsite

About The Position

Join our energetic club team and lead the member experience! As a Senior Membership Manager you’ll keep members happy, drive consistent membership sales, and help manage day-to-day club operations. You’ll coach teammates, host tours, convert prospects — all while delivering the Ultimate Fitness Experience.

Requirements

• High school diploma or GED required
• CPR/AED certification (or willingness to obtain within 30 days)
• 2+ years sales experience preferred
• Strong communication, sales, and people-management skills
• Organized, punctual, and customer-focused with a friendly, professional presence
• Comfortable with basic computer systems (MS Office, CRM/sales tracking)
• Willingness to work flexible hours (including weekends and evenings)

Responsibilities

• Recruit, convert, and retain members to meet monthly sales goals
• Host tours, enroll members, and manage follow-ups
• Lead and coach staff in your assigned department; create schedules and manage payroll approvals
• Generate local leads and support club marketing/outreach
• Track leads, appointments, and point-of-sale interactions in our systems
• Lead from the Front and help with day-to-day club ops

Benefits

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Medical, dental, vision, life insurance, 401(k), and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED