Senior Medical Biller - Denials

Roswell Park Comprehensive Cancer Center • Washington, DC

21d

About The Position

The Senior Medical Biller - Denials works in Patient Accounts at Roswell Park Comprehensive Cancer Center, helping process patient accounts accurately and efficiently so patients can focus on their care. The role involves solving complex billing problems and serving as a knowledgeable resource for colleagues, while partnering with clinical and administrative teams to ensure claims are coded correctly, billing issues are addressed promptly, and reimbursement processes proceed smoothly.

This is a full-time, regular position on the first shift, with 37.5 weekly hours and a 0.9375 FTE. The starting annual salary is $44,560, with an additional geographic differential of $2.05 per hour. A comprehensive benefits package is also offered.

Requirements

• High school diploma or High School Equivalency diploma.
• The equivalent of two years of full-time experience in medical billing and follow-up procedures or a related field.
• Experience in medical billing, patient accounting, revenue cycle, healthcare finance, or a related field.
• Knowledge of insurance billing processes and medical coding principles.
• Strong attention to detail and the ability to identify and resolve billing discrepancies.
• Experience researching issues, analyzing data, and making informed decisions.
• Excellent communication skills and the ability to work effectively with a variety of teams.
• Confidence navigating multiple systems, reports, and workflows.
• Ability to prioritize tasks and manage competing deadlines in a fast-paced environment.
• Collaborative mindset and willingness to support and mentor others.

Nice To Haves

• Experience handling complex insurance claims, denials, or payment investigations.
• Experience training or onboarding team members.
• Knowledge of government payer programs and reimbursement processes.
• Previous experience in a hospital, medical center, physician practice, or other healthcare setting.

Responsibilities

• Review and analyze patient accounts to ensure accurate and timely billing.
• Prepare and submit claims to insurance carriers and other payers.
• Verify coding accuracy and make necessary corrections to support clean claim submission.
• Research and resolve complex billing issues to minimize delays and denials.
• Investigate open accounts and coordinate adjustments when appropriate.
• Collaborate with internal departments to clarify diagnoses, procedures, and billing information.
• Monitor reports and identify system issues that may impact billing performance.
• Assist with special projects, reporting requests, and backlog management activities.
• Support and train team members on billing processes and best practices.
• Serve as a resource for colleagues by sharing knowledge and helping troubleshoot challenges.
• Maintain accurate records, documentation, and reporting information.

Benefits

• Comprehensive benefits package designed to support health, well-being, and future.
• Opportunities for professional growth, learning, and career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED