Senior Medical Assistant

OrthoArizona•Phoenix, AZ

13d

About The Position

OrthoArizona is one of Arizona’s largest privately owned orthopedic practices, serving orthopedic and podiatry needs throughout the Valley through more than 75 providers and 30 locations, along with two ambulatory surgical centers and in-house MRI capabilities. The organization emphasizes patient care, research and technology, and recognizing employees. The Senior Medical Assistant provides coverage at other clinics in the region when needed, serves as the primary trainer for new hires, mentors and trains medical assistants on process improvements, and updates company policies and procedures. The role also supports patient examinations and treatment, provider procedures, clinical documentation, scheduling, authorizations, telephone screening, and the upkeep of clinical rooms, supplies, and equipment.

Requirements

Knowledge of examination, diagnostic, and treatment-room procedures.
Working knowledge of medical terminology and anatomy.
Familiarity with equipment and instruments necessary to deliver patient care.
Knowledge of handling blood products and disposing of contaminated items.
Knowledge of universal precautions.
Ability to take vital signs and record results.
Ability to understand and provide training on electronic medical record software, and to continue expanding knowledge as updates occur.
High school diploma or equivalent.
Graduation from an accredited Medical Assistant program.
Current CPR certification.

Nice To Haves

One year of experience in a medical office, preferably orthopedics.
Modernizing Medicine EMA EMR experience.
At least one year using an EMR, with ModMed/EMA experience preferred.

Responsibilities

Provide coverage at other clinics within the region for callouts and planned paid time off.
Act as the primary trainer for new hires, mentor and train medical assistants on process improvement measures, and update company policies and procedures.
Prepare patients for examination and treatment, take vital signs, and record patient history.
Enter and maintain appropriate electronic medical record documentation.
Prepare examination and treatment rooms with the necessary equipment.
Prepare injections; remove and apply splints and casts; and apply dressings.
Prepare and maintain treatment supplies and equipment, including using sterilization techniques.
Assist providers in preparing for minor office procedures.
Assist with scheduling tests and treatment.
Obtain prior authorization as needed for referral orders and document authorization status in the medical record.
Monitor voicemail and phone calls and screen calls for providers.
Maintain inventory and stock examination rooms.
Assist with care and maintenance of equipment and examination rooms.
Perform other assigned duties.