Senior Medical Assistant

OrthoArizona•Phoenix, AZ

10d

About The Position

OrthoArizona is a privately owned orthopedic practice serving orthopedic and podiatry needs throughout the Valley, with more than 75 providers across 30 locations, two ambulatory surgical centers, and in-house MRI capabilities. The organization emphasizes patient care, research, technology, and employee recognition. The Senior Medical Assistant provides clinical and administrative support, serves as the primary trainer for new hires, and mentors medical assistants on process improvements and policy and procedure updates. The role may provide coverage at other clinics within the region for callouts and planned paid time off. Duties include preparing patients and treatment areas, documenting in the electronic medical record, assisting providers with procedures, coordinating tests and referrals, and maintaining supplies, equipment, and examination rooms.

Requirements

Knowledge of examination, diagnostic, and treatment room procedures.
Working knowledge of medical terminology and anatomy.
Familiarity with equipment and instruments necessary to deliver patient care.
Knowledge of handling blood products and disposing of contaminated items.
Knowledge of universal precautions.
Ability to take vital signs and record results.
Ability to understand and perform training on electronic medical record software, and to continue expanding knowledge as updates occur.
High school diploma or equivalent.
Graduation from an accredited Medical Assistant program.
Current CPR certification.

Nice To Haves

One year of experience in a medical office, preferably in orthopedics.
Modernizing Medicine EMA (ModMed/EMA) electronic medical record experience.
At least one year of experience using an electronic medical record, with ModMed/EMA experience preferred.

Responsibilities

Provide coverage at other clinics within the region for callouts and other planned paid time off.
Act as the primary trainer for new hires and mentor and train medical assistants on process improvement measures.
Update company policies and procedures.
Prepare patients for examination and treatment, including taking vital signs and recording patient history.
Input and maintain appropriate electronic medical record documentation.
Prepare examination and treatment rooms with necessary equipment.
Prepare injections; remove and apply splints and casts; and apply dressings.
Prepare and maintain supplies and equipment for treatment, including using sterilization techniques.
Assist providers in preparing for minor office procedures.
Assist with scheduling tests and treatment.
Obtain prior authorization as needed for referral orders and document authorization status in the medical record.
Closely monitor voicemail and phone calls, screening for providers.
Maintain inventory and stock examination rooms.
Assist in the care and maintenance of equipment and examination rooms.
Perform other duties as assigned.