Senior Medical Assistant

City of Hope • Zion, IL

3d

About The Position

The Certified/Registered Medical Assistant (CMA/RMA) helps ensure the smooth flow of patients through the clinic by performing delegated clinical and administrative responsibilities that support patient care and an exceptional patient experience. Under the direction of the Practice Manager, Director, Medical Oncologist, Nurse Practitioner, or Physician Assistant, the CMA/RMA assists clinicians in providing high-quality medical care using specialized knowledge, judgment, and technical skills.

The CMA/RMA reports directly to the Practice Manager and/or Director and performs duties in accordance with established standards and guidelines. The position also requires adherence to organizational policies, procedures, and regulatory requirements.

Requirements

• High school diploma or equivalent.
• Completion of an approved Medical Assistant training program; or completion of an unapproved Medical Assistant training program and successful passage of a nationally recognized certification examination (AAMA, AMT, or equivalent); or completion of a United States Armed Forces medical services training program; or completion of another relevant and applicable clinical training program.
• Current American Heart Association (AHA) Basic Life Support (BLS) certification.
• Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent applicable certification.

Nice To Haves

• Five or more years of Medical Assistant or Nursing Assistant experience in a hospital or clinic setting is preferred.

Responsibilities

• Assist providers with patient care and clinical procedures.
• Perform patient intake, take vital signs, and perform other clinical duties within scope of practice.
• Triage telephone calls and relay information appropriately.
• Coordinate communication between patients, caregivers, physicians, care managers, and clinical departments.
• Maintain accurate documentation and support care coordination activities.
• Order and maintain clinical and office supplies.
• Provide clerical and administrative support to ensure efficient clinic operations.
• Adhere to organizational policies, procedures, and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED