Sr. Mass Litigation Claims Professional

Zurich Insurance Group•Atlanta, NY

1d•Hybrid

About The Position

Zurich North America is currently seeking a Senior Mass Litigation Claims Professional to join our Latent & Environmental Claims team. This role offers a unique opportunity to manage moderate to high-severity commercial liability claims involving toxic torts, latent injuries, and class action litigation including complex coverage and litigated issues. You will be part of a Mass Litigation team specializing in the handling of complex, multi-year claims under CGL, umbrella, excess liability, employers’ liability, and other specialty coverages providing best in class service and expertise. At Zurich, the Latent & Environmental Claims organization is dedicated to helping our customers resolve a wide array of existing and newly emerging claim exposures involving toxic tort and latent injuries, as well as class action litigation. As a member of our Mass Litigation team, you will manage each claim from assignment through resolution, with moderate direction from your manager and Claims leadership team. At this level, you will provide technical claims service on mostly litigated matters of moderate to high-severity and complexity to not only resolve claims, but to identify and mitigate risks, and deliver valuable industry insights. This requires significant policy interpretation and coverage analysis; retention and management of counsel and other vendors; collaboration with internal and external contacts, including underwriters, customers, and brokers; negotiation and claim resolution; and management of all communications and reporting associated during the life of a claim. At Zurich North America Claims we acknowledge that work life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

Requirements

Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area.
OR Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area.
OR Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area.
OR Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area.
OR High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area.
Must obtain and maintain required adjuster license(s)
Microsoft Office experience
Knowledge of insurance regulations, markets, and products

Nice To Haves

Juris Doctorate
Excellent verbal and written communication skills
Strong negotiation skills
Experience handling Mass Litigation claims
Strong policy interpretation and coverage analysis skills
Strong analytical, critical thinking and problem-solving skills
Strong multi-tasking, organizational and prioritization skills
Ability to work independently with minimal direction or oversight
Aptitude for collaborating in a team environment and building cross functional working relationships
Proactive claim handling approach and sharing of insights
Ability to gather unique perspectives from other teams/functions to optimize outcomes.
Excellent customer service skills

Responsibilities

Manage moderate to high-severity commercial liability claims involving toxic torts, latent injuries, and class action litigation.
Handle complex, multi-year claims under CGL, umbrella, excess liability, employers’ liability, and other specialty coverages.
Manage each claim from assignment through resolution.
Provide technical claims service on mostly litigated matters of moderate to high-severity and complexity.
Identify and mitigate risks.
Deliver valuable industry insights.
Perform policy interpretation and coverage analysis.
Retain and manage counsel and other vendors.
Collaborate with internal and external contacts, including underwriters, customers, and brokers.
Negotiate and resolve claims.
Manage all communications and reporting associated during the life of a claim.