Senior Marketing Project Manager

Global Payments Inc.•Atlanta, GA

About The Position

The Senior Marketing Project Manager manages large-scale, complex projects and initiatives from initiation through delivery, ensuring they are completed on time, to quality standards, and within budget. The role designs and communicates operational plans, monitors performance against them, analyzes project requirements, and identifies the resources, time, and costs needed to achieve project goals. It resolves or escalates issues, coordinates project staff and specialized resources, conducts project meetings, and reports status to project teams and stakeholders. The position works across business segments and corporate functions, with external stakeholders and vendors as needed, to deliver products or solutions, including complex customizations and projects involving new locations or countries. It manages scope, schedule, cost, budgets, billing, and contractual responsibilities; negotiates and resolves conflicts; and may mentor less experienced project managers and team members. The role may interact with senior and executive leaders, make decisions outside established processes when needed to support delivery, contribute to budgeting and forecasting, and identify ways to increase project revenue or lower delivery costs. The successful candidate brings deep project management, industry, and client-business knowledge and applies sound judgment to complex issues. A bachelor's degree or equivalent training and/or work experience is stated; a master's degree and PMP or equivalent are bonuses.

Requirements

Bachelor's degree, or equivalent training and/or work experience in lieu of a degree; no designated field is specified.
Typically a minimum of 6 years of relevant experience.
Specialized, deep, and broad knowledge of the industry to manage projects, anticipate issues, and adapt deliverables as time, resources, or scope change.
Specialized, deep, and broad expertise in project management methodologies.
Specialized, deep, and broad knowledge of the internal or external client's business.
Ability to resolve complex issues creatively and effectively using professional concepts and company objectives.
Ability to evaluate complex situations or data, exercise judgment in choosing methods and evaluation criteria, and determine methods and procedures for new assignments.
Ability to network with key contacts outside one's area of expertise and coordinate the activities of other personnel as needed.

Nice To Haves

Master's degree; no designated field specified.
Project Management Professional (PMP) certification or equivalent.

Responsibilities

Manage large-scale, complex projects and initiatives from initiation through delivery, ensuring delivery on time, within budget, and to quality and client-satisfaction standards.
Design, communicate, and implement project operational plans; monitor progress and performance against those plans.
Analyze project requirements and determine the estimated costs, resources, and time needed to complete projects.
Identify, resolve, anticipate, or escalate issues that could affect project delivery.
Coordinate with internal business segments, corporate shared services, external stakeholders, and third-party vendors to secure resources and deliver products or solutions.
Conduct project meetings and prepare regular status reports for project teams, stakeholders, and senior or executive leaders as appropriate.
Work with stakeholders to establish priorities, allocate tasks, coordinate project staff, and meet project targets and milestones.
Manage project scope, schedule, and cost, including projects involving complex customizations, modifications, or new solutions.
Collaborate, negotiate, and resolve conflicts and issues with internal and external stakeholders, including when requirements or scope change.
Gather project sizing information, ensure projects are accurately estimated and billed on time, track budgets, and address negative billing or budget variances.
Complete and review monthly project reports and provide feedback and recommendations on project budgets.
Identify opportunities to increase project revenue through value-added services and reduce delivery costs to optimize team productivity.
Contribute to annual budget forecasting and support quarterly re-forecasting; oversee or monitor budgets as applicable.
Make project delivery decisions outside established processes when needed and influence decisions made by project team members.
Collaborate with Legal, Procurement, and Finance on budgeting, contractual responsibilities, and related impacts.
Mentor less experienced project managers and team members, including on project planning, financial responsibilities, and decision-making.