Senior Marketing Manager, Marketing Operations - Spine

Johnson & Johnson•Raynham, MA

23h•Hybrid

About The Position

Johnson & Johnson is seeking a Senior Marketing Manager, Marketing Operations - Spine to join the Spine Global Growth Marketing (GGM) Department. This role will lead the development and execution of operational processes supporting commercial performance across the Spine portfolio. The position serves as the primary owner of demand signal integrity, funnel governance, product data governance, launch readiness, operational issue resolution, and cross-functional process improvement. The individual will partner closely with Sales, Product Management, Hospital Operations, Supply Chain, Finance, Commercial Excellence, and regional partners to improve business performance, protect revenue, and enable downstream marketing teams to focus on customer-facing growth initiatives. The role reports to the Sr. Director, Global Strategy Marketing.

Requirements

A minimum of a BS/BA degree is required.
8+ years of progressive business experience in Marketing, Operations, Supply Chain, Commercial Excellence, Finance, Product Management, Healthcare, or related business functions.
Proven ability to lead complex cross-functional initiatives across a matrixed organization.
Strong analytical capabilities with experience interpreting demand signals, operational trends, business performance metrics, and commercial processes.
Demonstrated ability to build relationships, influence stakeholders, and drive alignment across multiple functions.
Strong communication, presentation, project management, and problem-solving skills.
Ability to identify process improvement opportunities and implement sustainable solutions at scale.
Ability to effectively lead, coach, and develop talent.
Ability to establish and maintain credibility as a knowledgeable business partner.
Ability to work within a matrix organization and adapt to a rapidly changing environment.
Should have a track record of career advancement and exceeding expectations.
Ability to travel up to 20%.

Nice To Haves

MBA or other advanced degree preferred.
Experience within healthcare, medical device, orthopedics, spine, or related industries is preferred.
Experience working with product information management, ERP, CRM, reporting platforms, or related business systems is preferred.

Responsibilities

Lead the Spine Marketing Operations function and establish scalable processes supporting commercial execution across the portfolio.
Lead governance of demand signal integrity, funnel health, product data quality, and operational processes that support commercial execution across the Spine portfolio.
Partner with key stakeholders to ensure accurate product visibility, product hierarchy governance, launch readiness, and catalog integrity across commercial platforms and business processes.
Lead cross-functional investigation and resolution of operational issues impacting customer service, case coverage, product availability, or revenue realization.
Establish and maintain governance processes supporting portfolio launches, product transitions, commercialization readiness, and lifecycle management activities.
Partner with Product Management teams to ensure product information accuracy, portfolio transitions, SKU governance, and launch sequencing activities are executed effectively.
Coordinate with Hospital Operations, Supply Chain, Sales, and Commercial Excellence partners to improve operational visibility, communication, and issue resolution.
Develop reporting, dashboards, and performance metrics that improve visibility to demand trends, operational risks, and business performance opportunities.
Act as the primary operational escalation point across Sales, Product Management, Hospital Operations, Supply Chain, and downstream marketing teams.
Identify root causes of recurring operational challenges and implement scalable corrective actions to improve business performance.
Lead continuous improvement initiatives designed to reduce operational burden on downstream marketing teams and improve organizational effectiveness.
Manage and develop the Associate Marketing Manager, Marketing Operations.

Benefits

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Eligible to participate in the Company’s long-term incentive program.