This hands-on role connects campaign and customer data to business results, helping marketing leadership understand what is working and where to invest. Reporting to the Marketing & Brand Manager, the specialist builds reporting, guides performance improvements, and collaborates with an established team of customer insights analysts. The role has no direct reports. The specialist analyzes performance across digital advertising, email, direct mail, branch, and community marketing; connects data across campaigns, channels, and customer segments; and develops Power BI dashboards and reports tracking acquisition costs, conversions, campaign ROI, and customer lifetime value. The role translates findings into recommendations on budget allocation, targeting, messaging, and channel mix, and supports segmentation, campaign testing, retention, and cross-sell analysis. The position presents insights to marketing leadership, executives, and finance partners, and partners with analysts, IT, agencies, and vendors to improve tracking, data accuracy, and reporting. It offers an opportunity to shape the marketing measurement approach, build reporting capabilities, and directly influence business decisions in a collaborative environment. Remote work is available within the listed states, with quarterly in-person meetings.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed