Senior Marketing Analyst

SECU • Raleigh, NC

8d • Onsite

About The Position

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! This role involves collecting, analyzing, and interpreting data to form actionable insights that address strategic marketing challenges and opportunities. You will provide actionable information that can improve member success and experience. You will assist leadership in establishing a long-term strategy for marketing measurement and analytics that incorporates multiple data sources across SECU systems, communications, and marketing efforts, including determining success metrics, forecasts, and driving positive revenue. You will conduct analysis to inform product and service optimization, monitor marketing effectiveness, and recommend adjustments as needed. You will publish and present periodic marketing reports and dashboards requiring data aggregation and visualization. You will create measurement briefs to outline KPIs and goal metrics as part of the creative brief process. You will partner with cross-functional teams to aggregate and analyze multiple channel data disciplines and help manage data acquisition, handling, and governance processes. You will provide ad hoc analysis, competitive information, presentations, status reports, and meeting recaps as necessary.

Requirements

• Bachelor’s degree or equivalent
• 5+ years related work experience
• Ability to use data and analytics to evaluate assumptions, deliver recommendations, and move business metrics
• Proficiency in SQL / SAS and Microsoft Excel (complex functions)
• Broad and deep knowledge of marketing promotion methods, best practices, and marketing leading techniques
• Experience with A/B & Multivariate testing/analysis
• Ability to collaborate and work in a cross-functional environment and to develop and maintain key relationships
• Ability to act as a change agent; to operate with urgency; and to challenge the status quo
• Strong interpersonal skills with the ability to communicate data insights in a clear, concise and compelling manner
• Highly organized with an excellent sense for priorities when dealing with time restraints and multiple requests.
• Self-starter with the ability to work both independently and as part of a team
• Outstanding attention to details while maintaining focus on larger goals
• Comfortable creating and delivering presentations

Nice To Haves

• Financial background
• Experience with visualization tools such as Looker, Tableau, PowerBI, etc.
• Experience in Adobe Analytics or Audience Manager
• Experience with Qualtrics
• Demonstrated marketing and marketing research skills
• Experience in generating and implementing marketing pixels for conversion tracking
• Experience in automation of various marketing platforms for reporting purposes
• Familiar with technical implementation and best practices in Google and Adobe Analytics for key events, marketing channels, segmentation and traffic exclusions
• Familiarity with large level segmentation clustering and persona development
• Experience with paid media/agency partnerships, including programmatic, search, social, audio, in addition to other digital and analog channels

Responsibilities

• Collect, analyze, and interpret data to form actionable insights that address strategic marketing challenges and opportunities, provide actionable information that can improve member success and experience.
• Assist leadership in establishing a long-term strategy for marketing measurement and analytics that incorporates multiple data sources across SECU systems, communications, and marketing efforts including determining success metrics, forecasts, and driving positive revenue.
• Conduct analysis to inform product and service optimization, monitor marketing effectiveness and recommend adjustments as needed.
• Publish and present periodic marketing reports and dashboards requiring data aggregation and visualization.
• Create measurement briefs to outline KPIs and goal metrics as part of creative brief process.
• Partner with cross-functional teams to aggregate and analyze multiple channel data disciplines and help manage data acquisition, handling, and governance processes.
• Provide ad hoc analysis, competitive information, presentations, status reports and meeting recaps as necessary.

Benefits

• State Employees' Credit Union provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior