Senior Market Intelligence and Growth Manager

Nexon America • El Segundo, CA

17h • Hybrid

About The Position

This role supports the development and leads execution of data-driven marketing strategies aimed at increasing acquisition and engagement of Asian American gamers. This role bridges data-driven consumer insights with actionable marketing execution, ensuring campaigns effectively resonate with Asian American gamers and align with broader business objectives. This individual will identify Asian American market opportunities, analyze consumer behavior, evaluate campaign effectiveness, lead go-to-market campaign planning and execution, partner with agencies, and cross-functionally with marketing, product, content, and leadership teams to shape strategic initiatives. We are currently working in the office 2-3x a week in a hybrid work model.

Requirements

• 5+ years of experience in Marketing Strategy, Product Marketing and/or Brand Marketing roles.
• Experience developing strategic go-to marketing initiatives based on audience insights in gaming.
• Experience in navigating and utilizing Chinese social media ecosystems preferred (e.g. RedNote, Bilibili, WeChat, and Weibo).
• Experience mentoring junior team members
• Bachelor’s degree in marketing, Business, Communications, Data Analytics, or related field.
• Strong communication and presentation skills.
• Ability to manage multiple projects in a fast-paced environment.
• Strong analytical skills with experience using consumer data, performance metrics, and research tools.
• A demonstrated, sustained engagement with Korean or Chinese American communities and a nuanced understanding of their cultural, social, and consumer dynamics is strongly preferred
• Microsoft Office & Google Suite experience (Required)
• JIRA, Confluence, and/or other project management tools (Preferred)
• Native-level fluency in Korean or Chinese (reading and writing) (Required)
• Strong familiarity with MapleStory preferred

Nice To Haves

• Experience in navigating and utilizing Chinese social media ecosystems preferred (e.g. RedNote, Bilibili, WeChat, and Weibo).
• JIRA, Confluence, and/or other project management tools (Preferred)

Responsibilities

• Build a specialized roadmap of the platforms and social ecosystems unique to Asian American gamers (e.g., specialized Discord servers, platform-specific sub-communities, or culturally specific apps).
• Execute "test-and-learn" media strategies to identify which specific platforms and messaging styles yield the highest acquisition for Asian American gamers compared to general market channels.
• Direct and challenge agency partners to move beyond "standard" media strategies, instead uncovering high-impact, niche opportunities for deep cultural resonance among Asian American gamers.
• Convert campaign data and "trial-and-error" learnings into go-to-market frameworks that define exactly how, where, and when to reach Asian American gamers most effectively
• Lead the execution of social and digital campaigns, using A/B testing to determine which creative hooks and cultural nuances drive the strongest engagement among Asian American gamers.
• Monitor KPIs across social, community, and paid media channels to "course-correct" in real-time, refining the team’s ability to find and convert the Asian American gamer.
• Evaluate campaign success by isolating channel and creative effectiveness, documenting specific "wins" in Asian American gamer-specific spaces that can be repeated for future launches.
• Analyze dashboards to communicate performance trends and learnings about Asian American gamer media consumption to leadership.
• Serve as the strategic bridge for agencies and internal teams, ensuring that the way we talk to the Asian American gamers is authentic and avoids "one-size-fits-all" marketing.
• Provide learnings and insights on Asian American gamer-specific media trends and platform shifts to ensure brand relevance.
• Present findings that demonstrate the unique ROI of specialized Asian American gamer targeting, justifying the team's distinct focus through acquisition data.

Benefits

• medical, dental and vision plans for you, your spouse or domestic partner and your children.
• Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits.
• company paid life, AD&D, short-term and long-term disability benefits
• access to voluntary life and AD&D for yourself and your dependents
• flexible spending accounts
• a 401(k) savings plan with a company match
• pet insurance.
• monthly wellness credit
• lunchtime yoga
• language classes.
• bi-monthly catered lunches
• monthly happy hours
• well-stocked snack bar.
• paid time off
• sick days
• company holidays
• a year-end break.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior