Senior Managing Director, Chief of Staff

Teach For America • Atlanta, GA

3d • $108,900 - $145,700 • Hybrid

About The Position

The Senior Managing Director, Chief of Staff is a senior leadership role at TFA Metro Atlanta, serving as a strategic thought partner to the Executive Director and a driving force for how the organization plans, operates, and works together. This person ensures that our priorities are clear, our teams are aligned, and that the work we do every day reflects our commitment to students, corps members, and alumni across the Atlanta metro area. The Chief of Staff brings together strategic thinking and operational follow-through — keeping the organization focused, holding teams accountable, and building a culture where people do their best work. They are passionate about developing strong, high-performing teams and believe that investing in people is inseparable from achieving mission impact. When schedules conflict or moments require a senior presence, the Chief of Staff steps in to represent TFA Metro Atlanta externally — whether with board members, community partners, or national stakeholders — with the credibility and judgment the Executive Director trusts. In every sense, this person is the Executive Director's right hand — the partner who makes sure nothing falls through the cracks and that the organization is always moving forward.

Requirements

• Minimum of 10 years of professional experience and at least three years of experience managing individuals and teams.
• A strong track record of success in strategic planning, project management, organizational leadership, and building team culture.
• Strong analytical skills with the ability to synthesize complex information and make data-driven decisions.
• Ability to provide others with effective professional development, coaching and mentoring.
• Skill in influencing others toward outcomes through sophisticated relationship management.
• Proven ability to lead cross-functional teams, drive results, and manage multiple priorities in a fast-paced environment.
• Strength and confidence in engaging in difficult conversations.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.

Nice To Haves

• Experience in non-profit and/or school-based work.
• Familiarity with Teach for America and the education ecosystem in Atlanta.
• Experience working with and/or supporting a non-profit/advisory board.
• Ability to apply change management best practices when leading others through predictable and unpredictable changes.
• Fluent in digital systems such as Microsoft and Google Suite, Slack, Salesforce, Microsoft Dynamics, Asana.
• Experience leveraging AI-tools such as ChatGPT, Claude, Gemini to support team work.
• Able to work occasional evening or weekend hours as required.

Responsibilities

• Collaborate with the Executive Director (ED) to develop and execute annual plans aligned with organizational goals and strategy.
• Lead the development and monitoring of key performance indicators (KPIs) to track progress towards strategic objectives.
• Conduct regular assessments of organizational performance and provide strategic recommendations for improvement.
• Serve as a trusted advisor to the ED, providing strategic counsel and support on key initiatives and decisions.
• In partnership with the Executive Assistant, ensure that the ED manages time and commitments aligned with regional strategy and priorities.
• Lead the regional strategic planning, goal-setting, budgeting and talent planning processes.
• Design and ensure effective execution of regional performance management protocols to ensure that the LT monitors progress against strategic and operational plans and course corrects as necessary.
• Design and implement systems for effective internal communication and coordination, including identifying key decision points and determining who needs to be involved.
• Facilitate collaboration and inter and intra-communication across teams to drive alignment and achieve organizational objectives.
• Charter and lead cross-functional teams to address complex challenges, drive innovation, and implement best practices.
• Keeper of team culture – leverage data sets like Culture Amp semi-annual survey, empathy interviews, and team feedback to monitor team culture and lead the efforts to ensure that we pursue our vision of excellence for team culture.
• Foster a culture of accountability, transparency, and continuous improvement across the organization.
• Serve as the manager for the MD, Alumni Leadership and MD, Alumni Engagement.
• Serve as the regional point of contact for the student data project.
• Oversee the development and implementation of efficient operational processes and systems to support organizational effectiveness.
• Manage regional budget development and ongoing modifications in alignment with our regional goals and in collaboration with national finance partner.
• Identify opportunities for streamlining workflows, reducing costs, and enhancing productivity.
• Ensure compliance with organizational policies, procedures, and regulatory requirements.
• Serve as the primary liaison to the national Finance, Human Assets, Legal and Administrative team.
• Serve as regional Elevate lead, thereby stewarding and supporting all managers on our team to consistently and effectively engage in performance management and development activities with their direct reports.
• Serve on the Regional Leadership Team and lead the design and execution of regional meeting spaces, including weekly team meetings, leadership action meetings, and the alumni functional team meetings.
• Participate in all-staff (region and organization-wide) activities and events such as selection, confirmation, strategic planning and summits.
• Support the effectiveness of the ED and team by implementing a predictable cadence to analyze our ecosystem, flagging trends, risks, and opportunities for the executive director and regional leadership team.
• Report and work out of the Atlanta regional office on Tuesdays and Wednesdays, along with any additional in-person meeting requirements.
• Attend all Regional Advisory Board meetings and coordinate with the Executive Assistant and the SMD, Development to ensure that the meetings are well-executed. This is inclusive of pre-work, meeting logistics, and follow-up.
• Cultivate strong relationships with key stakeholders, including board members, national team members, and key local partners.
• Add agile capacity as needed to other regional and/or organization priorities.
• When required, represent Teach For America - Metro Atlanta at internal and external events in place of the Executive Director.

Benefits

• The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area.
• Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.
• New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role.
• Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed