Senior Managers, Digital Product Management

American Express • New York, NY

3d • Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Company seeks Senior Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Within product development, create features, user stories, and acceptance criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined product capabilities and rapidly iterate new solutions.

Requirements

• Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field
• 2 years of experience with product design and development
• 1 year of experience with Business systems analysis, including requirements analysis and definition
• Root cause analysis and developing business process flows
• Defining, measuring and reporting Key Performance Indicators (KPI) for delivered products and outcomes
• Enhancing existing data management processes
• Leading and influencing development partners in a cross-functional environment
• Data analysis using SQL
• Jira, Putty, Rally, Scrum methodologies, and User Acceptance Testing (UAT)

Responsibilities

• Support the development of software products in alignment with business objectives
• Create business and technical documentation as required by the development lifecycle
• Define product scope and objectives
• Ensure compliance with standards and best practices
• Drive production issue management, analysis, and issue tracking
• Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value
• Create features, user stories, and acceptance criteria within business and technology initiatives
• Work closely with technology teams to develop, test, and deliver defined product capabilities and rapidly iterate new solutions

Benefits

• Competitive base salaries
• Bonus incentives
• 6%25 Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees