Digital Product Management Senior Manager

Wells Fargo & Company•Charlotte, NC

4d•Hybrid

About The Position

About this role: Wells Fargo is seeking a Product Development Management Senior Manager- Executive Director, to define, own, and drive the future of our Retail Services Products. In this role, you’ll oversee the end to end product development for private label credit card and installment loan products. The journey includes dealer management, customer acquisition, post origination capabilities, customer and merchant servicing —to deliver seamless, secure, and scalable solutions for our customers. You’ll lead a team of talented Product Managers, collaborate closely with Sales, Relationship Management, Technology, Operations, and Marketing leadership, and influence key partnerships that shape purchase financing space. The ideal candidate combines deep domain expertise with a track record of building and launching exceptional products. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: Lead a product development team to drive the strategic vision for Retail Services product team, aligning product capabilities with enterprise growth priorities and evolving customer needs. Foster a high-performance culture within your product team by setting clear execution standards, promoting accountability, and removing barriers to delivery. Leverage data-driven insights and competitive intelligence to shape product direction, validate hypotheses, and influence cross-functional decision-making. Define and monitor success metrics to evaluate product performance, inform prioritization, and continuously optimize the value proposition. Collaborate across business teams, technology, and operations to ensure alignment on product goals, delivery milestones, and customer outcomes. Champion stakeholder engagement by communicating product strategy and progress effectively to senior leadership, partners, and cross-functional teams. Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility. Collaborate with and influence all levels of professionals, including senior managers / leaders Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics Own risks arising from Product Development, RCSA processes and be accountable for control effectiveness. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Requirements

6+ years of digital product management and leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management or leadership experience
3+ years of experience within Consumer Lending

Nice To Haves

Deep knowledge and working experience within Retail Services or Purchase Financing.
Proven success in shaping product requirements into a sequenced roadmap of platform capabilities.
Experience with large scale transformation initiatives.
Proven ability to understand customer and end user needs and translate into product journey areas and themes.
Experience with leading senior, lead and junior product managers.
Skilled at navigating dynamic environments while orchestrating multiple concurrent product streams with precision and agility.
Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
Demonstrated ability to lead and influence across all stages of the product lifecycle—from shaping vision and ideation, through solution design, execution, go-to-market readiness, and launch.
Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
Demonstrated track record of effective influencing and collaboration at all levels
Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
Excellent written and oral communication skills with ability to clearly communicate results
Experience owning RCSA processes and owning controls.

Responsibilities

Lead a product development team to drive the strategic vision for Retail Services product team, aligning product capabilities with enterprise growth priorities and evolving customer needs.
Foster a high-performance culture within your product team by setting clear execution standards, promoting accountability, and removing barriers to delivery.
Leverage data-driven insights and competitive intelligence to shape product direction, validate hypotheses, and influence cross-functional decision-making.
Define and monitor success metrics to evaluate product performance, inform prioritization, and continuously optimize the value proposition.
Collaborate across business teams, technology, and operations to ensure alignment on product goals, delivery milestones, and customer outcomes.
Champion stakeholder engagement by communicating product strategy and progress effectively to senior leadership, partners, and cross-functional teams.
Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility.
Collaborate with and influence all levels of professionals, including senior managers / leaders
Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
Own risks arising from Product Development, RCSA processes and be accountable for control effectiveness.
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer