FSO - Insurance - Life & Group Transformation - Technology Consulting - Senior Manager

EY • Hartford, DC

1d • $171,600 - $445,700

About The Position

EY is seeking a Senior Manager for its Business Transformation & Growth practice to lead large-scale enterprise transformation programs for Life Insurance, Annuity, and Group Benefits clients. The role provides strategic leadership across multiple engagements, shapes client transformation agendas, develops executive relationships, and contributes to the growth of EY's BTG practice.

The Senior Manager leads complex, multi-year business and technology transformation programs, overseeing strategy, solution delivery, organizational change, operational readiness, and business outcomes across workstreams, vendors, and stakeholder groups. The role also leads client delivery and governance, develops teams, manages account growth and business development, and contributes industry thought leadership and reusable offerings.

Requirements

• Bachelor's degree.
• 12–15+ years of professional experience in consulting, insurance, enterprise technology, or business transformation.
• 8+ years of experience in Life, Annuity, or Group Benefits insurance.
• Proven leadership of large-scale enterprise transformation programs involving multiple workstreams, vendors, and delivery teams.
• Demonstrated success managing executive client relationships and driving business development.
• Experience leading large consulting teams and managing engagement financials, forecasting, and profitability.
• A track record of developing new business, leading pursuits, and contributing to account growth.
• Experience with one or more policy administration platforms, such as FAST (Verisk), FINEOS, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions.
• Strong understanding of the Life & Annuity and group benefits value chain, including product configuration, underwriting, policy administration, servicing, and claims.
• Program management experience in onshore/offshore delivery models involving multiple vendors and stakeholders.
• Experience overseeing platform configuration, integration, APIs, middleware, and data migration.
• Strong executive communication, presentation, and stakeholder management skills.
• Experience working across multi-vendor and geographically distributed delivery models.
• Demonstrated ability to influence senior business and technology leaders.
• Strong experience with Agile frameworks, including Scrum, Kanban, and SAFe practices.
• Strong written and verbal communication skills, including presenting to senior business and technology stakeholders.
• Willingness to travel up to 50% based on client needs.

Nice To Haves

• Advanced degree in Computer Science, Information Systems, Engineering, Business Administration, Economics, or a related field.
• Experience as a Delivery Lead, Solution Delivery Manager, Release Train Engineer, or Platform Transformation Lead.
• Experience with Agile and SAFe transformation programs.
• Experience supporting business development, proposal management, and account growth.
• Experience supporting life or annuity product launches, platform modernization, legacy conversion, or policy administration implementations.
• Knowledge of term life, whole life, universal life, fixed annuities, indexed annuities, variable products, registered products, or payout capabilities.
• Experience facilitating workshops, conducting capability assessments, designing future-state processes, or defining product and platform requirements.
• Experience with data migration, conversion, data quality, reconciliation, integration, and cutover activities.
• Familiarity with SQL, ETL, APIs, test automation, DevOps, or cloud-enabled delivery.
• Experience developing proposals, estimates, reusable assets, accelerators, training content, or thought leadership.
• Relevant industry or delivery certifications, such as LOMA, AAPA, PMP, Scrum, or SAFe.

Responsibilities

• Lead complex client engagements and multidisciplinary teams focused on life, annuity, and group insurance transformation.
• Serve as executive delivery leader for strategic transformation programs, accountable for program success, financial performance, governance, and client satisfaction.
• Build trusted relationships with executive stakeholders, including CIOs, COOs, Heads of Operations, and Business Line Leaders.
• Lead executive steering committees and governance forums, and provide thought leadership on industry trends, modernization strategies, and platform transformation.
• Direct multiple concurrent engagements and workstreams across complex client portfolios.
• Identify business expansion opportunities and collaborate with account leadership to grow revenue.
• Define enterprise transformation strategies, target operating models, implementation roadmaps, and governance structures.
• Oversee architecture, data, integration, conversion, testing, change management, release management, and implementation activities.
• Align transformation initiatives with client business objectives, regulatory requirements, and enterprise architecture strategies.
• Lead strategic risk management and executive-level issue resolution for critical program decisions.
• Promote adoption of AI-enabled delivery methods, intelligent automation, and advanced analytics across engagements.
• Lead and develop managers, consultants, and cross-functional teams across client engagements.
• Sponsor talent development, succession planning, and performance management within the BTG practice.
• Build a high-performing consulting organization through coaching, mentoring, and leadership development.
• Recruit, retain, and develop talent while fostering an inclusive and collaborative culture.
• Lead account growth strategies and manage executive relationships across strategic insurance accounts.
• Originate new business opportunities and contribute to revenue growth and pipeline development.
• Lead pursuits, proposal development, solution shaping, pricing, estimates, and contracting discussions.
• Develop market offerings, accelerators, methodologies, and intellectual property to strengthen EY's competitive position.

Benefits

• Medical and dental coverage.
• Pension and 401(k) plans.
• Paid time off options, including flexible vacation, designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior