Managed Services - SAP - Senior Manager

PricewaterhouseCoopers • Chicago, IL

8h

About The Position

As a Managed Services - SAP - Senior Manager, you will lead SAP consulting services that help clients improve operational efficiency through solution design, implementation, training, and support across SAP applications. You will use influence, sound judgment, and strategic perspective to guide large projects, coach teams through complex challenges, communicate clearly with stakeholders, maintain operational excellence, and adapt processes as business needs evolve.

Within PwC’s Business Application Consulting practice, you will apply SAP knowledge to shape client outcomes and support service delivery, while contributing to a team culture centered on accountability, collaboration, and practical problem solving.

Requirements

• At least a bachelor's degree.
• At least 7 years of experience.

Nice To Haves

• A master's or Master of Business Administration degree in Business Administration/Management or Computer Science/Information Systems.
• Experience managing SAP managed services programs across multiple client environments.
• Ability to lead client conversations through ambiguity and complex delivery issues.
• Ability to apply systems thinking to identify process and technology opportunities.
• Ability to coach teams through change, escalation, and performance improvement.
• Ability to translate SAP technical detail into clear business messages.

Responsibilities

• Lead SAP consulting workstreams for client engagements focused on operational efficiency and business application improvement.
• Advise clients on SAP solution design, implementation approach, and support needs across enterprise application environments.
• Translate business requirements into functional SAP recommendations aligned with process, data, and integration needs.
• Direct cross-functional teams through complex implementation activities, issue resolution, and delivery milestones.
• Apply systems thinking to identify process gaps, integration dependencies, and opportunities for standardization.
• Validate client outcomes, incorporate feedback, and adjust delivery plans to address changing priorities.
• Coach team members through technical problem solving, delivery planning, and professional development.
• Communicate project status, risks, and solution options clearly and engagingly to client stakeholders.
• Support training content and user-readiness activities that promote effective adoption of SAP tools and processes.
• Model professional and technical standards while driving results across multiple client scenarios.

Benefits

• Medical, dental, and vision benefits.
• 401(k).
• Holiday pay.
• Vacation.
• Personal and family sick leave.
• Annual discretionary bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior