This position provides management oversight of Global Patient Safety case management, operational oversight of drug safety case management vendors, safety submission compliance, and cross-functional collaboration supporting risk management and pharmacovigilance activities for the Global Patient Safety department. The role leads global individual case safety report (ICSR) activities in accordance with global regulations and manages assigned programs supporting pharmacovigilance operations from study start-up through closure. The Senior Manager oversees external vendor processes, training, compliance, and corrective and preventive action (CAPA) development; ensures submission compliance with business partners, CROs, and global regulatory authorities; and supports inspection readiness and inspections. The role also supports safety data requests, reconciliation of safety and clinical databases for serious adverse events, and data readiness for aggregate reports such as DSURs and IDMC listings. It uses metrics to evaluate productivity, quality, workflow opportunities, and the impact of change initiatives. The position collaborates with pharmacovigilance management, clinical teams, Quality Management, and internal and external stakeholders. Work includes aligning case management, aggregate reporting, and signal detection; preparing and updating safety-related study documents; and developing or updating integrated PV and Safety SOPs and work instructions. Cross-departmental interactions include Clinical Data Management, Clinical Operations, Clinical Development, and Quality Assurance.
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Job Type
Full-time
Career Level
Senior