KAUBOI at The REMI Hotel - Senior Manager

KAUBOI at The REMI Hotel•Scottsdale, AZ

7d•$90,000 - $100,000•Onsite

About The Position

KAUBOI at The REMI Hotel is seeking a Senior Manager to oversee restaurant operations. This role involves ensuring the quality and consistency of food and service, maintaining a positive and welcoming atmosphere, and managing the facility's safety, security, sanitation, and cleanliness. The Senior Manager will also lead and develop the management team, hire and manage staff, and contribute to PR, Marketing, and Sales Building efforts. Financial responsibilities include understanding and acting on financial reports, processing payroll, managing costs, and adhering to budgets. The ideal candidate will have a minimum of 2 years of Senior Manager or Assistant General Manager experience in fine dining, strong customer service and organizational skills, and availability to work irregular hours, weekends, and holidays. Strong food and beverage knowledge is also required.

Requirements

Minimum of 2 years of Senior Manager or Assistant General Manager experience in a service-oriented position within a fine dining restaurant
Strong customer service skills, with the ability to provide personalized recommendations to guests
Strong organizational and time management skills with a particular attention to detail
Must be available to work irregular hours, shifts, weekends, special events, weekends and holidays
Strong food and beverage knowledge
Must understand how to use basic computer applications and POS systems
Must be compliant with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards

Responsibilities

Execute and maintain quality and consistency of food and service with full adherence to standards
Acquire and protect restaurant sales - act with a sense of urgency, be friendly, professional, and engaged
Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback
Maintain the highest level of safety, security, sanitation, and cleanliness of facility
Look for and take action regarding Repairs & Maintenance
Must understand how to use basic computer applications and POS systems
Drive all standards in day-to-day operations
Inspire, Inspect, and Inform restaurant personnel on a daily basis
Be a resource and leader to the management team to develop people and manage systems
Assist and support managers with work assignments
Develop hourly staff positions within the restaurant, assist with conducting quarterly restaurant staff evaluations
Hire great talent and terminate any member of the staff on an as needed basis
Develop plans for continuous improvement in the restaurant's service levels
Assist with ideas for PR, Marketing, and Sales Building efforts/tactics for both the restaurant and the food operations at the REMI Hotel
Firmly confront poor performance while also recognizing and rewarding good performance
Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs
Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills
Implement efficient and productive systems/processes in all departments (staffing levels, etc.)
Must be compliant with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards
Understand and take action with financial responsibilities (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs)
Accurately process and submit payroll
Execute and coach timely use of waste sheets and labor proforma
Ensure cash, credit, and other receipts by following company cash handling/reconciliation procedures are followed
Work towards the development plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity
Seek better efficiency and productivity
Take accountability for costs and budgets and assist other managers with theirs