Senior Manager

Konrad•New York, NY

6d•$165,000 - $185,000•Hybrid

About The Position

As a Senior Manager on Konrad’s Strategy team, you will lead large-scale, cross-functional digital transformation programs for global organizations embracing digital transformation and AI. Working across Strategy, Design, and Technology teams, you will direct the creation of human-centered digital experiences and serve as a trusted advisor to C-suite and executive client leaders. You will define how emerging technologies such as AI can be used to build digital products, shape long-term client strategy, oversee executive-level engagements, and ensure end-to-end program delivery. In partnership with Konrad’s executive leadership, you will own program growth, client satisfaction, and practice development. You will also translate market shifts into strategic direction, expand global client relationships, and mentor managers and consultants.

Requirements

Bachelor’s degree in any discipline or equivalent professional experience.
Minimum 6–7+ years of relevant professional experience.
Passion for and understanding of great user experiences, product innovation, and the evolving AI technology landscape.
Experience as an Engagement Lead managing large-scale, multi-workstream digital programs and client relationships from inception to completion.
Demonstrated success in business development, relationship expansion, and leading strategic client pursuits.
Excellent organizational, written, and verbal communication skills, with the executive presence to advise C-suite and senior client leaders.
Strong problem-solving ability and business acumen, with a history of overseeing multiple complex programs and cross-functional teams simultaneously.
Experience and comfort with presentations, executive workshop facilitation, and public speaking.
Experience mentoring, guiding, and developing junior team members.
Willingness to travel globally for client work as required.

Responsibilities

Lead strategic digital transformation programs and client partnerships, including AI strategy and product strategy engagements.
Oversee program governance, including budget, scope, timelines, organization, resourcing, implementation, and risk management.
Direct cross-functional teams of consultants, designers, and engineers, aligning business objectives with user experiences.
Serve as a primary contact and strategic advisor to executive client stakeholders, managing expectations and building long-term relationships.
Drive business development by shaping engagements, leading pursuits, and growing existing client relationships.
Direct the creation of AI-forward digital solutions, target-state operating models, and strategic visions for AI-enabled products and customer experiences.
Lead executive stakeholder sessions, design thinking workshops, technology architecture sessions, and strategic planning activities.
Oversee presentations, business cases, RFP responses, and thought leadership collateral for executive audiences.
Apply AI and digital expertise to strengthen client deliverables and mentor junior members of the global team.
Mentor, guide, and develop managers, consultants, and other junior team members.