Senior Manager, VIP Engagement & Communications

USA Swimming•Colorado Springs, CO

18h•Onsite

About The Position

The Senior Manager, Foundation Events & VIP Hospitality, will provide operational support for the USA Swimming Foundation, with focus on VIP hospitality, event planning, and communications strategy. Reporting to the Secretary & General Counsel, this position will be instrumental in driving fundraising and goodwill for USA Swimming and the Foundation.

Requirements

Detail-oriented with the ability to multi-task and prioritize workflow.
Excellent verbal and written communication skills.
Ability to be an outgoing and friendly team player.
Comfortable interacting with diverse groups of people and a variety of personality types, while remaining welcoming and professional.
Excellent time management skills with the ability to meet deadlines in a high-paced environment.
Strong analytical and problem-solving skills with the ability to work with little supervision.
Proficient with Microsoft Office Suite to include Word, Excel, PowerPoint, and Outlook.
Ability to take initiative, be motivated, flexible, and resourceful.
Provide excellent customer service to internal staff and external customers.
Readily establishes credibility and maintains confidentiality when necessary.
Bachelor’s degree in related business, sports management, philanthropy, related field, or equivalent.
Minimum five years’ experience in event operations, VIP hospitality, and communications.
Must be able to travel domestically, up to 20% of the year.
Must be able to lift up to twenty pounds.
Must be willing to relocate to Colorado Springs, CO, or the surrounding area.

Nice To Haves

Experience working with non-profit organizations or philanthropic preferred.
Understanding of USA Swimming’s structure, role, objectives, and governing documents preferred.

Responsibilities

Develop, budget, and manage annual VIP hospitality and Foundation donor and alumni events, including activations at Pro Swim Series and national competitions.
Design and manage hospitality events at the Olympic Games, including VIP experiences, ancillary activations such as watch parties, and donor and alumni engagement.
Create and manage events surrounding the U.S. Olympic Team Trials, including overseeing VIP packages, fundraising experiences, and overall hospitality for USA Swimming and the Foundation.
Oversee and direct event logistics for the Golden Goggle Awards, including coordination with the National Team staff, any event planners, and other internal stakeholders.
Lead and manage annual online auction by procurement and fulfillment of auction items.
Lead and manage in-room fundraising experience.
Develop and support Foundation fundraising events, such as annual Days of Giving, swim meet activations, and events with corporate partners.
Collaborate with Partnership Marketing team to develop in-venue Foundation strategy for major domestic events.
Steward new and existing partners, trustees, donors, and alumni.
Manage Value-In-Kind donations from existing partners, including tracking, maintaining inventory levels, and executing fulfillment.
Create and lead the Foundation’s storytelling, brand voice, and creation of high-quality written and creative materials to support fundraising.
Coordinate with the Senior Director, Communications, to create donor- and alumni-facing digital communications, including social media execution.
Ensure consistent voice, tone, and messaging across all donor-facing platforms and campaigns.
Align messaging with annual, leadership, major gift, and campaign strategies.
Partner with Senior Manager, Development to establish a cadence of annual campaign communications.
Support Foundation administrative duties as needed.
Other duties, as assigned.