Senior Manager, U.S. DC Office and Facilities

Bristol Myers Squibb•Washington, DC
•$149,350 - $180,971•Onsite

About The Position

The Senior Manager, U.S. DC Office and Facilities, will serve as the on-the-ground operational lead for our busy, 75-person Washington, DC office. This role sits within the U.S. Policy & Government Affairs team and ensures the DC office runs smoothly day to day, in close partnership with the corporate, Boston-based facilities team. The DC Office and Facilities Manager will ensure kitchen and office supplies are ordered and stocked, organize conference rooms (reservations, maintenance), manage space use by visitors, secure badge access, configure multi-purpose space for events, briefings, and meetings, and understands daily needs will shift and evolve. This job is well suited to a candidate that enjoys variety, works hard with minimal supervision, takes ownership of the details, and is comfortable both coordinating with corporate teams and rolling up their sleeves (including moving furniture) to get a space ready. A strong executive presence will also be key to success in this role.

Requirements

  • Bachelor's degree preferred
  • 3+ years of experience in office management, facilities coordination, or administrative operations, ideally in a fast-paced professional office environment
  • Strong organizational skills with the ability to juggle multiple priorities and competing requests
  • Excellent interpersonal and communication skills; comfortable interacting with staff at all levels, visitors, and external vendors
  • Strong executive presence
  • Demonstrated reliability, discretion, and a service-oriented mindset
  • Ability to promote/foster a culture focused on responsiveness, professionalism, and continuous improvement.
  • Proficiency with office/conference room scheduling software (e.g., Outlook, Google Workspace, room booking platforms) and badge/security access systems (or willingness to learn)
  • Ability to lift and move office furniture and equipment (up to 25–40 lbs) and to physically reconfigure room setups

Responsibilities

  • Order, stock, and maintain kitchen food, beverage, and pantry supplies; track inventory and manage vendor relationships
  • Order and maintain general office supplies, ensuring the office is consistently well-stocked
  • Coordinate catering for internal meetings, briefings, and events as needed; support set-up and clean up
  • Manage conference room reservation systems and resolve scheduling conflicts; establish intake system for stakeholders wishing to use space
  • Oversee day-to-day space utilization; engage IT staff to troubleshoot A/V and other technology needs
  • Reconfigure the multi-purpose room for different uses (meetings, briefings, receptions, all-hands), including physically moving tables, chairs, and furniture
  • Liaise with building staff on use of the building conference center
  • Maintain a clean, organized, and professional office environment
  • Manage employee and visitor badge access; issue, deactivate, and track badges
  • Serve as a point of contact for building security and visitor check-in procedures
  • Monitor compliance with office security protocols and escalate issues as needed
  • Serve as the DC office's primary liaison to Corporate Facilities on maintenance requests, building management issues, and vendor coordination
  • Coordinate repairs, cleaning services, and building-related issues with building management/landlord
  • Support office moves, reconfigurations, or build-out projects as needed, including temporary oversight of We Work space in same building
  • Serve as a welcoming contact for staff, visitors, and guests
  • Prepare for and support executive guests (CEO, other C-suite visitors); provide five-star experience for them
  • Support onboarding logistics for new hires (workspace setup, badges, supplies)
  • Assist with planning and logistics for internal events, meetings, and government affairs-related convenings
  • Ensure consistent service levels, performance standards, and timely resolution of support requests.
  • Manage relationships with office vendors (cleaning, plants, mail/shipping, etc.)
  • Handle ad hoc administrative and operational requests from the Government Affairs & Policy team and broader office

Benefits

  • wellbeing support
  • retirement and financial protection benefits
  • insurance offerings (medical, dental, vision, life and disability)
  • Flexible Time Off (FTO)
  • 11 paid company holidays
  • 160 hours of paid vacation annually for new hires
  • 3 optional holidays
  • paid sick leave
  • up to two paid volunteer days per year
  • summer hours flexibility
  • leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs
  • annual Global Shutdown between Christmas Day and New Year's Day
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