Senior Manager, Facilities and New Office Launch
About The Position
Blackbird Health is looking to hire a Senior Manager, Facilities & New Office Launch to lead our physical footprint expansion across Pennsylvania, Virginia, New Jersey, Maryland and new 2027 markets. You will lead the end-to-end execution of new clinic openings, from site selection through post-launch stabilization, while directing regional facilities operations and building scalable systems to ensure every location is safe, welcoming, and operationally excellent. This is a hybrid position, with regular onsite travel to our clinic locations. Your home base should be in the Philadelphia metro area.
Requirements
- 7+ years of multi-site facilities, expansion, or healthcare operations experience.
- Track record of successfully managing end-to-end new site launches and vendor contracts.
- Experience directly managing and developing operational staff.
- Willingness to travel regularly across regional clinic locations.
Nice To Haves
- Experience in healthcare or behavioral health clinic expansion.
- Direct experience with commercial real estate leases, local permitting, or ADA compliance.
Responsibilities
- Drive End-to-End Clinic Launches: Own the cross-functional execution of new office openings from site selection through Day 1 patient readiness, establishing operational frameworks and leading post-launch reviews to continually refine Blackbird's expansion playbook.
- Orchestrate Cross-Functional Partners: Collaborate closely with Real Estate, Talent Acquisition, Clinical Leadership, IT, Marketing, and Rev Cycle to align provider hiring, credentialing, patient scheduling, and site setup for on-time clinic launches.
- Elevate Clinic & Facilities Operations: Direct ongoing facilities operations, preventative maintenance, safety standards, and clinic refreshes, establishing clear SLAs and vendor performance expectations across all established locations.
- Lead Regional Teams & Support Scaling: Hire, coach, and manage a high-performing team of regional Facilities Coordinators while overseeing asset standards (FF&E, signage, supplies) and operational budgets to support long-term expansion.
Benefits
- Medical, Dental & Vision coverage
- 401k (with a company match)
- Generous paid time off
- Opportunities for career growth
- Diverse and experienced leadership team, supportive work culture
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
