(USA) Senior Manager, Technology Operations

Walmart • Bentonville, AR

1d • $90,000 - $180,000

About The Position

Role summary: The Senior Manager, Technology Operations, leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in program and financial management, stakeholder engagement, and technology strategy to drive operational excellence and deliver measurable business value. The position involves overseeing project delivery, managing risks, and fostering collaboration across teams to ensure successful outcomes. The incumbent will translate business needs into actionable plans, monitor performance metrics, and provide clear communication to executive leadership, supporting continuous improvement and innovation within the technology domain. About the team: The team enhances the omni-fulfillment experience for eCommerce by delivering a seamless shopping journey and efficient transaction processes. It focuses on improving customer and transaction experiences while driving growth and profitability for the eCommerce organization. Through strategic initiatives, prioritization, and innovative propositions, the team manages business operations and financial performance. Collaboration with stakeholders and alignment with technology strategies ensure successful program execution. The team is committed to operational excellence, continuous improvement, and delivering measurable results that support the organization’s overall objectives and long-term success.

Requirements

• Extensive experience in program and financial management, including budgeting and cost control for multiple complex projects.
• Proven ability to define goals, deliverables, and schedules aligned with strategic objectives.
• Strong knowledge of technology strategies and their application within business domains.
• Expertise in stakeholder engagement, communication, and influencing to build consensus and drive action.
• Skilled in risk assessment, mitigation planning, and performance monitoring to ensure program success.
• Demonstrated capability in business operations, organizational strategy, and performance metric development.
• Proficient in preparing executive presentations and clear, concise reporting.
• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
• Option 2: 7 years’ experience in project management, program management, program operations, or related area.
• 2 years’ supervisory experience.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Lead key initiatives and workstreams, defining goals, deliverables, and schedules for multiple complex projects aligned with strategic objectives.
• Oversee financial management, including budgeting, cost monitoring, and resource allocation across technology operations programs.
• Develop business cases demonstrating return on investment and cost savings for technology initiatives.
• Collaborate with stakeholders to translate business requirements into actionable technology solutions and ensure alignment with organizational strategy.
• Monitor program performance metrics, identify risks, and implement mitigation plans to ensure successful delivery.
• Prepare and deliver clear, concise reports and executive presentations to support decision-making.
• Foster cross-functional collaboration to enhance operational efficiency and continuous improvement.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees