(USA) Senior Manager, Technology Operations- Catchment Expansion

Walmart•Bentonville, AR

1d•$90,000 - $180,000

About The Position

About the team: The team plays a crucial role in advancing Walmart’s last mile delivery, ensuring efficient and convenient product delivery. It focuses on expanding business lines and new propositions, requiring expertise in program and stakeholder management. Team members collaborate across functions to address complex challenges, drive operational excellence, and implement innovative solutions aligned with business objectives. Emphasizing detailed planning, scenario analysis, and performance measurement, the team optimizes delivery operations. Joining this team provides an opportunity to contribute to impactful projects that enhance customer experience and support Walmart’s leadership in retail fulfillment. The Senior Manager, Catchment Expansion initiatives, leads the planning and execution of complex technology programs aligned with the bigger Walmart last-mile strategic objectives. This role oversees program definition, risk mitigation, and rollout planning across multiple projects. By fostering strong stakeholder relationships and driving collaborative decision-making, the position translates business needs into actionable technology solutions. The role champions continuous improvement, supports talent development, and upholds high standards of integrity and accountability to deliver impactful results that advance organizational goals.

Requirements

Proven expertise in program management, including business case generation, opportunity sizing and the ability to manage multiple projects.
Strong knowledge of technology strategies and ability to align projects with overall business objectives.
Demonstrated skills in stakeholder management, relationship building, and effective communication across teams.
Experience in scenario planning, risk assessment, and mitigation to ensure successful program delivery.
Ability to define and monitor key performance indicators (KPIs) and service-level agreements (SLAs).
Proficiency in business operations and decision-making to drive continuous improvement and operational excellence.
Capability to lead cross-functional collaboration and influence outcomes through sound recommendations.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Masters, Masters: Operations Management Project Management - Project Management Professional - Certification

Responsibilities

Lead the planning, execution, and monitoring catchment expansion initiatives, ensuring solutions are considered at scale, and the rollout is come collaboratively.
Develop and manage business case generation, project plans, rollout plans, and optimize resource allocation to meet program goals.
Collaborate with stakeholders to translate business requirements into actionable technology solutions and foster productive relationships.
Identify risks and develop mitigation strategies through scenario planning to ensure successful program delivery.
Establish performance metrics, monitor progress, and implement continuous improvements to enhance operational efficiency.
Provide leadership and mentorship to team members, promoting accountability and professional growth.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include : - Stock