Senior Manager, Tech Project Management

Verizon • Basking Ridge, NJ

4d • Hybrid

About The Position

The Senior Manager of Technical Project Management within Corporate Social Responsibility (CSR) leads the end-to-end technical strategy, architecture, and delivery for AI Skills for America and Verizon Innovative Learning HQ (VIL HQ). The role provides technical governance and matrixed project leadership across internal engineering teams, vendor partners, and technical resources, overseeing SDLC execution, systems engineering alignment, platform security, and sprint delivery. It bridges business vision and technical execution in partnership with Global Technology Solutions (GTS), external vendors, CMI, and governance teams, supporting Verizon’s commitments to equip workers with future-ready AI skills and reach 10 million students by 2030 with emerging technology resources.

This hybrid position has a defined work location, includes working from home, and requires at least three days per week in the office. The manager sets the office location. Scheduled weekly hours are 40.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
• Proven track record tracking and delivering complex, end-to-end technical programs and multi-stakeholder digital platforms or software applications.
• Demonstrated experience leading technical change management, operational readiness, and process alignment across cross-functional enterprise teams.
• Proven track record working with engineering teams, release management, Agile delivery methods (including story mapping, grooming, and UAT), and cross-platform integrations.
• Ability to navigate ambiguity creatively and collaboratively, with experience influencing without authority across a large enterprise.
• Experience managing technical intake, vendor SOW reviews, and mandatory enterprise sign-offs, including Security, Privacy, and Accessibility, across the digital product lifecycle.
• Demonstrated ability to advise senior leaders on technical strategy and translate complex engineering roadmaps into clear executive-level updates, decision frameworks, and recommendations.
• Experience managing technical project budgets, tracking vendor SOWs and milestones, and managing resource allocations across partner teams.

Nice To Haves

• Project Management Professional (PMP) or Certified Scrum Master (CSM) certification.
• Deep understanding of cloud computing platforms (e.g., AWS) and solution architecture principles.
• Experience leading technical change management across large, highly matrixed enterprise organizations.
• Track record of managing external vendor technical deliverables, SOW reviews, and procurement pipelines.
• Background driving EdTech, AI/skills training tools, or social impact digital products at scale.
• Familiarity with data analytics integration, customer feedback loops, and executive KPI dashboarding.

Responsibilities

• Drive technical roadmaps and release delivery for AI Skills for America and VIL HQ, including enterprise enhancements and business-as-usual updates.
• Translate business needs into technical specifications in partnership with UX, Product, and GTS engineering teams.
• Ensure system scalability, reliability, dependency mapping, and risk management across cloud platforms to maintain continuous uptime as user adoption grows.
• Serve as the primary technical liaison and subject matter expert, aligning internal teams including GTS, Legal, CMI, and Finance with external partners and vendors.
• Navigate corporate governance and compliance, securing approvals for Privacy, Ethics, Security, Accessibility, and Global Clearance.
• Lead vendor management and capital budgets, overseeing sourcing contracts, procurement pipelines, and monthly financial tracking.
• Facilitate team alignment forums, including story mapping, daily GTS grooming, UAT calls, and executive status reporting.
• Direct data strategy and impact tracking by integrating analytics sources into executive dashboards to monitor platform KPIs.
• Champion platform enhancements through competitive analysis, analytics, and direct customer feedback models.
• Lead project execution and resource allocation by defining scope, project plans, milestones, and budget controls to ensure on-time delivery.

Benefits

• Medical, dental, and vision benefit options.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Other incentives and an award-winning total rewards package.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Up to 15 days of vacation per year for newly hired employees, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior