(USA) Senior Manager, Supply Chain Management
About The Position
The Senior Manager, Freight Forwarding Performance Management, oversees end-to-end freight forwarding operations, ensuring efficient inventory flow through global logistics networks and fulfillment centers. This role involves analyzing data to enhance network performance, managing internal and external partnerships, and driving continuous process improvements. The position requires leading cross-functional collaboration to meet GMV growth, assortment expansion, and profitability goals while resolving logistics disruptions. Additionally, the role includes supervising teams, conducting performance evaluations, and supporting strategic initiatives to optimize supply chain execution and cost efficiency, all while upholding company policies and fostering a high-performance work environment. The team leads the advancement of global logistics and international freight forwarding services, prioritizing convenience, reliability, and cost efficiency for marketplace sellers. It drives strategic initiatives in ocean and air freight consolidation while aligning commercial product roadmaps with Walmart’s systems strategy. Collaborating across supply chain, marketplace, product, and engineering functions, the team delivers enterprise-wide programs, manages profit and loss, and achieves financial objectives. Emphasizing accountability, integrity, and operational excellence, the team enhances Walmart’s global logistics capabilities through innovative solutions and strong cross-functional partnerships.
Requirements
- Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 4 years’ experience in logistics, distribution, transportation, or related area OR 6 years’ experience in logistics, distribution, transportation, or related area.
- 2 years’ experience with advanced functionality of Microsoft Office.
- Extensive experience managing end-to-end freight forwarding processes and driving operational excellence.
- Proven ability to analyze data and implement continuous improvement initiatives to optimize global logistics performance.
- Strong skills in supply chain strategy, planning, and workflow management to ensure efficient operations flow.
- Expertise in root cause analysis and resolving escalated logistics issues effectively.
- Demonstrated leadership in supervising teams, mentoring associates, and conducting performance evaluations.
- Proficiency in program and project management, with a focus on achieving key performance indicators.
- Excellent communication skills to collaborate with internal and external and internal stakeholders.
Nice To Haves
- Dispatch
- Fleet Management
- Network Analysis
- Retail Logistics Operations
- Masters: Business
- Masters: Logistics
- Masters: Supply Chain
- Project Management - Project Management Professional - Certification
- Six Sigma - Certification
Responsibilities
- Manage end-to-end freight forwarding processes, ensuring efficient inventory flow through global logistics networks and fulfillment centers.
- Analyze data and lead root cause investigations to resolve shipping, receiving, inventory, and return issues.
- Oversee internal partner relationships, communicate expectations, and lead performance improvement programs using performance scorecards.
- Collaborate with stakeholders to align global logistics execution with GMV growth, assortment expansion, and profitability goals.
- Drive continuous improvement initiatives, applying lean concepts and cost reduction strategies.
- Lead and develop associates through coaching, performance management, and team-building efforts.
- Develop and execute business plans, removing obstacles and adjusting strategies to meet operational objectives.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
