Senior Manager, Strategy - Shows And Events (Production Operations)
About The Position
The Senior Manager, Conference Center leads the day-to-day production operations, technical execution, and customer experience for the WALTON Conference Center. The role ensures that conference center spaces, production systems, and support teams are prepared to deliver executive meetings, enterprise events, associate experiences, and business-critical communications. The Senior Manager leads production professionals responsible for audio, video, presentation support, hybrid meeting technology, and event execution. The position coordinates closely with Event Solutions, Hospitality, Engineering, Facilities, Global Technology, Security, and other campus partners. The Campus Events team, within Walmart’s Corporate Real Estate organization, plans and delivers campus events, including AV coordination, vendor management, and onsite delivery, to create polished experiences aligned with business objectives.
Requirements
- 7–10+ years of experience in AV, broadcast, engineering, or event operations.
- Proven leadership experience developing and executing strategic plans for large-scale shows and events.
- Strong project management skills, including the ability to prioritize and manage multiple workstreams.
- Expertise in cross-functional collaboration with internal teams and external partners.
- Excellent communication and stakeholder management skills.
- Ability to drive change management initiatives and implement sustainable processes.
- Demonstrated accountability and problem-solving skills.
- Experience mentoring and developing high-performing teams.
- Bachelor’s degree in business, hospitality, communications, or a related field and 4 years of experience in project management, hospitality, communications, event management, or a related field; OR 6 years of experience in those fields.
Nice To Haves
- Event planning experience.
- Experience preparing and executing budgets.
- Profit and Loss (P&L) accountability.
Responsibilities
- Serve as the primary technical lead for meetings and events in the conference center.
- Configure, test, troubleshoot, and operate audio, video, lighting, control, routing, streaming, and live event systems.
- Oversee daily venue readiness, system checks, and preventive maintenance workflows.
- Support run-of-show execution, cueing, switching, camera operation, graphics integration, and audio mixing.
- Resolve real-time issues during high-visibility events involving executive leadership.
- Assist with technical design, load-in, setup, show execution, and strike for off-site or high-complexity external events.
- Coordinate with staging, LED/video wall, audio, and livestreaming vendors.
- Serve as the on-site technical contact for leadership events requiring broadcast-level production quality.
- Develop and execute strategic plans for large-scale shows and events.
- Manage multiple workstreams and collaborate with internal teams and external partners to align event objectives and deliverables.
- Drive change management initiatives and implement sustainable processes.
- Mentor and develop high-performing teams.
Benefits
- Competitive pay.
- Performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave.
- Family care leave.
- Bereavement leave.
- Jury duty leave.
- Voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U paid education benefit program, including tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
