Senior Manager-Strategy & Product Direction

American ExpressNew York, NY
$103,750 - $174,750Hybrid

About The Position

The Senior Manager, B2B Next Gen – Strategy & Product Direction will play a critical role in defining the future of American Express’ B2B payment capabilities, including Dynamic Pricing, Supplier Initiated Payments (SIP), and Buyer Initiated Payments (BIP). This role is responsible for shaping what we build and why—grounded in deep customer, supplier, and market insight—and ensuring that new capabilities are aligned to real market needs and positioned to scale. The individual will operate across the full product lifecycle, from identifying opportunity spaces to informing product direction and diagnosing in-market performance. Success in this role requires the ability to structure ambiguity, develop clear and differentiated value propositions, and continuously refine product strategy based on real-world performance signals, including activation and transaction volume.

Requirements

  • Ability to structure ambiguity
  • Ability to develop clear and differentiated value propositions
  • Ability to continuously refine product strategy based on real-world performance signals, including activation and transaction volume.

Responsibilities

  • Defining the future of American Express’ B2B payment capabilities, including Dynamic Pricing, Supplier Initiated Payments (SIP), and Buyer Initiated Payments (BIP).
  • Shaping what we build and why—grounded in deep customer, supplier, and market insight.
  • Ensuring that new capabilities are aligned to real market needs and positioned to scale.
  • Operating across the full product lifecycle, from identifying opportunity spaces to informing product direction and diagnosing in-market performance.
  • Structuring ambiguity, developing clear and differentiated value propositions, and continuously refining product strategy based on real-world performance signals, including activation and transaction volume.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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