Senior Manager, Strategy and Operations, Business Development
About The Position
The Business Development department leads Bain’s global partnership program, comprised of third-party firms that partner with case teams to deliver specialized services, technology, and expertise to clients. Our team provides dedicated support to the strategic partnerships that help us deliver breakthrough results for our clients by providing access to capabilities that complement our expertise. The Senior Manager, Business Development (BD) owns cross-partnership strategic initiatives and day-to-day team operations, serving as connective tissue across BD and broader Bain stakeholders to drive decisions, coordinate investments, and keep the team running smoothly. They bring a strategic lens to how the partnerships program evolves — identifying opportunities to modernize ways of working, strengthen team talent, and ensure BD's efforts are focused on the highest-impact work. Success in this role requires a solid strategic foundation, strong project management, exceptional communication skills, and the ability to build trusted relationships across a wide range of internal stakeholders.
Requirements
- Minimum of 5 years’ work experience
- Solid strategic and analytical toolkit
- Excellent project management skills
- Strong verbal and written communication skills
- Strong interpersonal skills; ability to build relationships with all levels throughout the organization
- Strong internal and external stakeholder management skills
- Strong presentation skills with a high degree of comfort speaking with internal and external executives
- Ability to operate in ambiguous situations and quickly ramp up expertise in new areas
- Flexibility to accommodate varying demands
Nice To Haves
- Experience navigating various internal stakeholder groups (client facing or internal business function)
- Alliance / partnership development experience
Responsibilities
- Work with BD LT and other senior Bain stakeholders (i.e., Finance, Vector PPK, and Mission Leaders) to drive cross-partnership investment decisions – where to spend BD team time and budget across existing and new partnerships
- Work with BD LT and other Bain stakeholders (i.e., Mission Leaders; key commercial leaders) to identify ways to increase the partnership pipeline and drive a more proactive commercial motion
- Drive alignment with Practice/Solution/Product leadership by understanding Practice-specific priorities and where there are needs for partnerships
- Identify ways to modernize the way we work within the technology infrastructure provided by Bain – i.e., how can AI tools be used to derive insights from reporting, which activities should we automate (i.e., meeting briefings, Helpdesk emails, etc.)
- Proactively engage with cross-Bain stakeholders to understand broader Bain strategic priorities and how the BD team work is impacted / can contribute (i.e., work with Modern Bain team to make sure partnerships well represented, etc.)
- Facilitate meetings with senior Bain stakeholders to drive key decisions
- Engage senior Bain stakeholders to get appropriate input for cross-partnership materials
- Drive creation of materials to present at LT meetings, affiliate meetings, etc.
- Work with L&D to bring in partner firms to training events
- Coordinate with Bain marketing (primarily Director level) to build cross-partnership view of events, PR, etc.
- Coordinate with program management teams on initiatives involving AIS, GC, or other Bain populations
- Work with BD LT to respond to external requests for partnerships information (i.e., Gartner research report, etc.)
- Manage BD team talent / training initiatives – identify trainings, resources, guest speakers (independently reach out to senior Bain leaders), PD initiatives, etc. that would benefit the team; drive forward those selected to implement
- Run the team “rhythm of business,” including creating agendas for and facilitating BD monthly team meetings, keeping cross-partnership view of upcoming events, sharing key updates to broader team (i.e., professional development deadlines, team offsites, etc.)
- Own annual budgeting process – work with LT to update prior year’s budget request, track high-level spend vs. budget, and reallocate as needed throughout the year
- Facilitate employee NPS surveys and work with LT to implement action items
- Support recruiting and onboarding process for new team members
- Participate in creating an inclusive, positive, respectful environment
- Role model leadership and at-cause behaviors
- Demonstrate thought leadership and be viewed as a trusted colleague by Bain stakeholders and team members
- Demonstrate the ability to influence stakeholder decision-making where applicable
Benefits
- Annual discretionary performance bonus
- 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date
- Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck
- Generous paid time off, including parental leave, sick leave and paid holidays
- Fully vested 401(k) company contribution
- Paid Life and Long-Term Disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
