Business Strategy & Intelligence Operations Senior Manager

Bank of America•Tampa, FL

3d•$130,000 - $207,500•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Strategy & Business Ventures team is Consumer Banking’s talent acquisition, development, and placement program, serving all Consumer lines of business by accelerating strategic initiatives through a centralized consulting model. This is a central, high-visibility role that enables the deployment of resources to Consumer Banking’s highest priorities. You will oversee a pipeline of more than 50 projects and staffing assignments for over 100 Analysts and Associates annually, ensuring outcomes translate into measurable business impact. The role requires a thorough understanding of supply and demand within a deadline-driven operating cycle. You will proactively identify and execute meaningful operational priorities. You will work closely with S&BV Directors, Campus, Military, Academy, and HR partners to deliver a best-in-class employee experience across all levels.

Requirements

5+ years in financial services with program design and management experience
Rigorous quality standards and attention to detail for all work products
Proven ability to bring structure and clarity in ambiguity and contribute effectively in fast-moving environments
Strong execution discipline, including tracking, prioritization, risk identification, and performance monitoring
Exceptional communication and executive storytelling skills (PowerPoint + writing)
Strong business acumen: Consumer experience preferred
Curiosity and fluency in AI’s practical business applications
Strong ability to collaborate and engage across functions and business lines and build strong working relationships with business partners at all levels of management

Nice To Haves

Bachelor's degree from an accredited four-year university
Experience with designing allocation models to drive operational excellence

Responsibilities

Manage three business-submitted project intake cycles per year.
Efficiently execute staffing plans, assignments, and communications to all Associates, Analysts, Directors, and Interns throughout the year.
Partner with stakeholders to continually improve the employee experience during onboarding, summer internship, networking events, progressive training, etc. within S&BV.
Champion the Strategy & Business Ventures delivery and development culture
Drive results with a high degree of accountability, without direct authority, and with exceptional attention to detail
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned with the company’s great place to work philosophy.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision-making, and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Coordinates efforts across partners and teams to manage risk and ensure the timely and successful delivery of initiatives.