Business Strategy & Intelligence Manager
About The Position
This job is responsible for providing strategic leadership and oversight of enterprise-wide initiatives to drive transformation and performance across segments. Key responsibilities include setting program strategy, guiding senior managers, influencing priorities, and fostering collaboration across product, channel, and operations. Job expectations include driving innovation, engaging executive stakeholders, ensuring governance, and delivering measurable outcomes through disciplined execution and change leadership. Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Requirements
- 5+ years of experience in business management, project management, operations, governance, risk management, financial center leadership, or a related field.
- 3+ years of people leadership experience, including coaching, performance management, talent development, and building high-performing teams.
- Experience leading large-scale initiatives and driving execution across multiple business functions and stakeholder groups.
- Strong analytical and reporting skills, with experience translating data into actionable insights for senior leaders.
- Experience developing and managing governance routines, operational controls, risk disciplines, and performance management processes.
- Demonstrated ability to influence and partner effectively with senior leaders and cross-functional stakeholders.
- Strong executive communication skills, including development and delivery of presentations, business reviews, and leadership reporting.
- Experience leading change management, process improvement, and operational excellence initiatives.
- Ability to manage multiple priorities in a fast-paced, highly regulated environment.
Nice To Haves
- Experience supporting large operational organizations within Financial Services.
- Knowledge of business management, risk, governance, and operational processes within Bank of America.
- Experience supporting executive leadership teams and driving organization-wide strategic priorities.
- Advanced proficiency in Microsoft Office Suite, including Excel and PowerPoint.
- Experience building dashboards, metrics, and reporting solutions to support business performance and decision-making.
- Bachelor's Degree in Business, Finance, Management, or related field.
Responsibilities
- Guides the strategic direction of enterprise-wide initiatives to drive transformation and performance across business segments
- Provides strategic guidance to senior managers and engage executive stakeholders to align priorities and ensure successful program execution
- Fosters collaboration across product, channel, and operations teams to ensure integrated and cohesive delivery of initiatives
- Ensures governance frameworks are followed and deliver measurable outcomes through disciplined execution and performance tracking
- Drives innovation and lead change initiatives that enhance enterprise capabilities and support continuous improvement
Benefits
- Access to paid time off
- Resources and support to our employees
- Discretionary incentive eligible
- Annual discretionary award based on individual performance, line of business performance, and company success.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
