About The Position

The Senior Manager, Strategic Account Management leads the execution of comprehensive business plans by identifying customer and operational needs, driving performance, and fostering collaboration across teams. This role oversees associate development, promotes adherence to company policies, and ensures alignment with strategic objectives. By leveraging data-driven insights and cultivating strong stakeholder relationships, the position advances business growth and operational excellence. The role demands adaptability, effective negotiation, and a commitment to continuous improvement while supporting a high-performing, ethical, and customer-focused environment. Our team empowers seller partners to maximize their success on the Walmart.com platform by aligning shared goals and delivering significant sales growth. We focus on creating value through strategic account management, effective stakeholder engagement, and data-driven business planning. By fostering collaboration and applying strong negotiation strategies, we drive impactful outcomes and continuous improvement. The team is committed to operational excellence and supports professional development to ensure high performance. Together, we work diligently to unlock potential and achieve measurable results that benefit both sellers and the broader Walmart business.

Requirements

  • Proven expertise in strategic account planning, forecasting, and business case development to drive measurable ROI.
  • Strong negotiation skills with the ability to lead complex discussions and achieve mutually beneficial outcomes.
  • Demonstrated experience in stakeholder and relationship management across various business functions and markets.
  • Ability to translate business requirements into actionable strategies and execute cross-functional initiatives effectively.
  • Skilled in coaching, mentoring, and developing high-performing teams while fostering a collaborative work environment.
  • Proficient in analyzing data and market trends to inform decision-making and optimize business performance.
  • Commitment to upholding ethical standards, company policies, and promoting a culture of integrity and accountability.

Responsibilities

  • Lead execution of strategic business plans by identifying customer and operational needs and removing obstacles to optimize performance.
  • Develop, communicate, and adjust priorities while measuring progress against performance standards.
  • Supervise, mentor, and develop associates, fostering a collaborative team environment and conducting regular evaluations.
  • Build and maintain strong relationships with stakeholders to support business objectives and enhance collaboration.
  • Drive negotiation strategies and lead complex discussions to achieve mutually beneficial outcomes.
  • Utilize data analytics and market insights to inform account planning, forecasting, and decision-making.
  • Promote adherence to company policies, ethics, and standards while supporting continuous improvement initiatives.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program)
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