Senior Manager Software Engineering

Staples • Framingham, MA

22h

About The Position

Staples Digital Solutions (SDS) is the technology organization powering Staples, the world's largest B2B office products company. This role is within the Merchandising & Pricing Technology team, responsible for the data, AI, and commerce platforms that govern how Staples selects, prices, and sells products. Staples is building an in-house Marketplace Commerce Engine to grow its presence across major eMarketplace channels, enabling real-time pricing, automated listing syndication, and multi-marketplace inventory management on a single platform. This platform is designed to be API-first, event-driven, multi-tenant, and extensible for future marketplaces and capabilities. The Senior Manager Software Engineering will own this platform end-to-end, leading a team of engineers, setting technical direction, and contributing to the codebase when necessary. This is a platform ownership role with co-ownership of business outcomes.

Requirements

• Bachelor’s degree in Computer Science or a related field, or equivalent work experience.
• 8+ years in software engineering.
• 3+ years leading engineering teams, including senior individual contributors and tech leads.
• Hands-on background in object-oriented programming languages (Java) and modern open-source frameworks (such as Spring Boot and React), or comparable open-stack technologies.
• Production experience on a major public cloud (Azure, AWS, or GCP).
• Experience with container orchestration (Kubernetes or equivalent).
• Experience with event-driven/messaging architectures (Kafka, Service Bus, Pub/Sub, or similar).
• Retail or e-commerce background with a genuine understanding of catalog, pricing, and channel operations end-to-end.
• Platform mindset: thinking in primitives, contracts, and extensibility.
• Track record of building platforms, not just shipping features (multi-tenant, API-first, designed for extensibility).
• High agency: ability to frame problems, move them forward, and act without explicit direction when the path is clear.
• Business co-ownership instinct: caring about the metrics the platform is designed to move.
• Clear, direct communication skills across engineering, product, and business stakeholders.

Nice To Haves

• Master’s degree in Software Engineering, Computer Science, or a related field.
• Direct experience integrating with major eMarketplace seller APIs or third-party orchestration tools (such as Rithum/ChannelAdvisor or Mirakl).
• Experience applying ML/AI in production (pricing optimization, demand forecasting, recommendation systems, or LLM/agentic workflows in commerce contexts).
• Experience working with globally distributed teams or Global Capability Centers.
• Demonstrated use of AI coding tools in your own and your team’s day-to-day workflow (Claude Code, Copilot, Cursor, or similar).

Responsibilities

• Set the platform direction, including build/buy/extend decisions, defining primitives versus features, and owning the technical roadmap.
• Own a platform encompassing real-time pricing engines for Buy Box win rates, automated listing syndication, and inventory availability management across multiple marketplace storefronts.
• Drive multi-marketplace expansion on a single platform spine without re-architecting.
• Own delivery metrics, capacity planning, and engineering investment decisions for the pod.
• Lead a team of 6+ engineers, including senior tech leads, managing design reviews, hiring, performance, growth conversations, and delivery health.
• Shape the engineering culture of the pod, emphasizing high agency, AI-augmented SDLC, fast iteration, and strong code quality.
• Partner closely with distributed teams, including the Global Capability Center in Chennai, India.
• Partner with Product, Merchandising, and Marketplace Operations to translate business goals into platform capabilities and co-own outcomes.
• Drive AI-first engineering practices, such as Claude Code, Copilot, and agentic workflows, as a default.

Benefits

• Inclusive culture with associate-led Business Resource Groups.
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday).
• Online and Retail Discounts.
• Company Match 401(k).
• Physical and Mental Health Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior