Senior Manager - Software Asset Management

Verizon•Alpharetta, GA

1d•$98,500 - $188,000•Hybrid

About The Position

This role is a key member of a team tasked with developing, implementing, and evolving an enterprise-wide governance program around Software Asset Management (SAM). The employee will focus on devising an end-to-end solution for SAM to increase Verizon’s maturity in this area. Key objectives include providing transparency of software assets, creating a consolidated view of software entitlements, minimizing compliance audit risk, managing compliance and savings projects, monetizing outcomes, and developing roadmaps for software publishers and titles. This role contributes to lower costs, greater efficiency, improved system security and data governance, and better buying decisions and negotiating power, while also contributing to Verizon’s overall Transformation office savings goals.

Requirements

Bachelor’s degree or four or more years of work experience.
Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
Experience in managing software licensing for major industry software publishers (e.g., Microsoft, Oracle, IBM, Adobe).
Experience in the development, maintenance, and optimization of license positions.
Experience in the metering and optimization of software and online services usage.
Experience in managing and responding to vendor-initiated audits, including managing large and complex license alignment efforts to conclusion, ensuring that the process aligns with contract rights and best practices.

Nice To Haves

IAITAM certified software asset manager
Experience in software contracts and licensing metrics.
Ability to multi-task in a fast-paced dynamic environment.
Experience in coordinating with cross functional teams from legal, sourcing and business units.
Strong quantitative skills.
Experience in reading and interpreting legal documents such as contracts, amendments, etc.
Ability to meet deadlines, manage multiple projects simultaneously, and thrive in a fast-paced, dynamic, team-oriented, collaborative work environment.
Strong decision-making and problem-solving skills.
Critical thinking skills with the ability to execute on details.
Excellent interpersonal skills, verbal and written communication skills, and the ability to interact effectively across multiple levels of management and functions including executive leadership.
Ability to work in a dynamic team-oriented setting.
Experience in SAM tools such as Flexera, ServiceNow SAM Pro, and/or SNOW.
Experience in developing and implementing governance framework.
Experience in program/project management methodology, process design, and financial modeling, with a track record of achieving results and meeting deadlines.
Experience in implementing process improvements and project management practices.
Excellent organizational skills: detail-oriented, thorough, dependable, and trustworthy, with a positive attitude.
IAITAM certified software asset manager

Responsibilities

Driving and managing process improvements on deploying, tracking, and re-harvesting of licenses to avoid unnecessary spending and maximize value to Verizon.
Working towards the implementation of an enterprise-wide Software Catalog, providing one view of the list of software entitlements, usage, supported platforms, versioning, ownership, license details, etc.
Recommending mature technology category management practices across Verizon and enhancing processes to standardize and maintain North Star Architecture.
Coordinating with third-party SAM managed service provider partners (MSPs) that provide support to Verizon, driving improvements with the support they provide, and ensuring reporting meets Verizon’s needs.
Recommending savings on software titles and publishers, improving savings recommendations coming from third-party SAM MSPs, and managing recommendations to completion.
Serving as the primary point of contact and defense lead for all software vendor audits. Defining audit strategies, managing data collection, analyzing vendor findings, and executing mitigation plans to minimize financial and operational risk.
Driving software license compliance across organizations, while implementing governing processes around compliance audit-related activities.
Collaborating with multiple organizations such as Global Technology Services (GTS), Finance, Vendor Management, Sourcing, Security, Supply Chain, and various business unit partners to gain cooperation on defined strategic cross-functional SAM programs to drive efficiencies around overall software spend and direction.
Optimizing the usage of existing software inventory management tools that allow discovery and reporting on Verizon’s software assets, and partnering on planning and recommendations for a long-term tools roadmap including emerging and future technologies.