Manager, Software Asset Management

Salesforce•Indianapolis, IN

1d•$123,100 - $202,600•Remote

About The Position

The Senior Software Asset Manager will play a critical role in managing Salesforce's software assets, with a strong focus on contract negotiations, sourcing, and software procurement. This role requires a strategic thinker with excellent negotiation skills and a deep understanding of SaaS and on-premise software licensing models and software asset management best practices.

Requirements

Bachelor's degree in Business Administration, Information Technology, or a related field.
Minimum of 7 years of experience in software asset management, procurement, or contract negotiations.
Strong negotiation skills with a proven track record of successful contract negotiations.
In-depth knowledge of software licensing models and compliance requirements.
Excellent analytical and communication skills (both verbal and written).
Able to be a positive evangelist of policies and best practices, even in the face of opposition and with stakeholders up to C-level.
Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
Proficiency in software asset management tools and systems (SNOW, Flexera, Zylo preferred).
Familiarity with the lifecycle and expectations of vendor audits and remediations.

Nice To Haves

Relevant certifications (e.g., CSAM, ITIL) are a plus.

Responsibilities

Lead and manage complex software contract negotiations with vendors to ensure favorable terms and conditions.
Collaborate with legal, finance, and procurement teams to review and finalize software contracts.
Develop and maintain strong relationships with key software vendors and stakeholders.
Oversee the end-to-end software procurement process, including vendor selection, RFPs, and contract execution.
Identify cost-saving opportunities and implement strategies to optimize software spend.
Ensure compliance with company policies and industry regulations during the procurement process.
Develop and implement software asset management policies, procedures, and best practices.
Maintain an accurate inventory of software assets and licenses, ensuring compliance with licensing agreements.
Conduct regular audits to verify software usage and identify potential risks or discrepancies.
Manage relationships with software vendors, ensuring high levels of service and support.
Monitor vendor performance and address any issues or concerns in a timely manner.
Negotiate renewals and amendments to existing contracts as needed.
Generate and analyze reports on software usage, costs, and compliance.
Provide insights and recommendations to senior management based on data analysis.
Track and report on key performance indicators (KPIs) related to software asset management.
Partner with IT, Finance, Procurement, and Legal teams to co-create software management strategies that align with overarching business goals.
Collaborate closely with Business Owners to co-develop optimization initiatives, maximize technology investments together, and align internal stakeholders for unified vendor negotiations.