Senior Manager, Site Training

MONOGRAM MANAGEMENT SERVICES INC•Memphis, TN

38d•Onsite

About The Position

The Senior Manager, Plant Training is responsible for leading the design, delivery, and execution of training programs that build technical capability, ensure compliance, and support operational excellence at the plant level. This role partners closely with Plant Leadership, HR, Operations, and Safety teams to ensure team members are equipped with the skills and knowledge needed to perform safely, effectively, and consistently. The Senior Manager oversees onboarding, compliance training, operator certification programs, and ongoing skill development initiatives, ensuring alignment with enterprise learning strategies and regulatory requirements.

Requirements

Bachelor’s degree in Business, Education, Organizational Development, or related field preferred
Equivalent experience in manufacturing training environments may be considered
7+ years of experience in training, learning and development, or operations within a manufacturing or plant environment
3+ years of leadership or people management experience
Experience managing compliance training and audit requirements
Strong background in onboarding, skills training, and workforce development
Experience with LMS platforms (e.g., Alchemy) preferred
Strong knowledge of manufacturing operations and training requirements
Understanding of food safety, safety compliance, and regulatory training standards
Ability to design and deliver effective training programs for diverse audiences
Strong facilitation, coaching, and communication skills
Data-driven mindset with ability to track and analyze training metrics
Strong organizational and project management skills
Ability to influence and partner with plant leadership and cross-functional teams

Nice To Haves

Experience with LMS platforms (e.g., Alchemy) preferred

Responsibilities

Lead the development and execution of plant-level training strategies aligned with operational goals and enterprise learning priorities.
Ensure training programs drive improvements in safety, quality, productivity, and team member performance.
Standardize training processes, materials, and delivery methods across shifts and departments.
Oversee the onboarding process, including orientation and “First 100 Days” training plans. Ensure new team members are trained, qualified, and successfully integrated into their roles. Partner with HR and Operations to improve onboarding effectiveness and retention.
Ensure all required compliance training (e.g., food safety, team member safety, regulatory training) is completed on time and documented accurately. Partner with Safety and Quality teams to deploy required training programs and address audit findings. Maintain readiness for internal and external audits (e.g., SMETA, regulatory inspections).
Design and manage operator certification programs to ensure team member proficiency and consistency. Partner with operations leaders to define skill requirements and certification standards. Track and report certification completion and skill progression.
Support development of frontline leaders through training in leadership fundamentals, communication, and team management. Facilitate or coordinate leadership programs aligned with enterprise initiatives (e.g., Catalyst Frontline Leader programs). Coach leaders on training best practices and accountability for team development.
Manage training systems (e.g., Alchemy or LMS platforms) to track completion, certifications, and training records. Ensure data accuracy, reporting consistency, and accessibility of training records.
Develop training schedules and coordinate sessions across departments and shifts.
Track and report key training metrics, including: Compliance training completion rates, Onboarding completion (“First 100 Days”), Operator certification progress, Training effectiveness and participation. Use data to identify gaps and drive continuous improvement.
Evaluate training effectiveness and implement improvements based on feedback, audits, and performance outcomes. Identify opportunities to enhance training delivery (e.g., hands-on learning, digital tools, job aids). Ensure training programs evolve with changing operational needs.
Lead and develop plant training coordinators or specialists. Provide coaching, direction, and support to ensure consistent execution of training programs. Foster a culture of accountability, safety, and continuous learning.