Senior Manager, Serialization Data Operations

Bristol Myers Squibb

3d • $138,570 - $167,911

About The Position

The Senior Manager, Serialization Data Operations manages serialization data operational challenges affecting BMS sites, contract manufacturing organizations (CMOs), third-party logistics providers (3PLs), and customers. The role leads analysis and mitigation of serialization data challenges by market, and analyzes and implements new regulatory data reporting requirements for new and existing serialized markets. It also supports digitization strategy development to enable faster, more effective decision-making.

Serving as a subject matter expert in serialization data management, the position resolves data exceptions, supports data workstreams for serialization implementations, and provides ongoing continuous improvement to sustain global serialization regulatory requirements. The role also supports business development activities—including divestitures, acquisitions, new product launches, and product life cycles—to support business units.

Requirements

• Bachelor of Arts or Bachelor of Science degree in Business, supply chain management, or equivalent.
• 6–10 years of total business experience, including pharmaceutical manufacturing, serialization, supply chain logistics, or Order to Cash experience.
• At least 3 years of experience in data or data operations-related areas.
• Good experience with GxP processes and systems.
• Solid understanding of key relationships, dependencies, and interfaces among business units, IT, and external partners.
• Experience with SAP or similar ERP systems and serialization systems such as SAP ATTP or TraceLink.
• Good interpersonal, verbal, and written communication skills.
• Excellent analytical and problem-solving skills to resolve data exceptions in a timely manner.
• Ability to work in a fast-paced environment, stay organized, and prioritize tasks to meet multiple deadlines.

Responsibilities

• Support and maintain the Serialization Operations data workstream.
• Ensure overall Serialization Operations data objectives, such as right-first-time performance, are achieved.
• Build and maintain strong relationships with stakeholders across internal and external functional areas, including Logistics, Order to Cash, Master Data, Packaging, Quality, and IT.
• Ensure serialization-related data requirements are fully considered across functional areas.
• Maintain technical solutions to ensure timely compliance with market serialization regulatory requirements.
• Promote collaboration with partners on data workstreams for existing products and new product introductions.
• Analyze issues and recommend mitigation strategies in support of partnerships; collaborate on sound decisions, keep projects on track, and ensure CAPAs are closed on time.
• Support the commercial change management process for serialization and, depending on project or market needs, act as an impact assessor.
• Conduct serialization data operations assessments arising from CAPAs.
• Manage daily data operational issues for commercial serialized products.
• Develop serialization operational capabilities to improve efficiency, robustness, and sustainability.
• Report dashboard metrics for serialization data by lot, site, and market.
• Manage technical assessments arising from Quality alert events.
• Monitor the sustainability of implemented technical processes.
• Remediate processes to ensure serialized data flows accurately and properly in line with physical product flow.
• Propose process improvements and support their implementation and execution to mitigate gaps and strengthen overall process robustness.
• Ensure standard processes for implementing serialization data capabilities and recommend improvements at sites, CMOs, 3PLs, and customers to support timely delivery, efficiency, robustness, and sustainability.
• Support serialization data workstreams during business development activities, including divestitures, acquisitions, new product launches, and product life cycles.

Benefits

• Comprehensive benefit plans, including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance offerings, subject to plan terms and eligibility.
• Flexible Time Off (FTO) for eligible U.S.-based exempt employees, subject to manager approval.
• 11 paid company holidays each year.
• For specified non-exempt employees, RayzeBio employees, and employees in Puerto Rico: 160 hours of paid vacation annually for new hires, subject to manager approval, 11 paid company holidays, and 3 optional holidays.
• Depending on eligibility, paid sick leave and up to two paid volunteer days per year.
• Summer hours flexibility and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs, depending on eligibility.
• Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day.
• Potential eligibility for additional discretionary incentive cash and stock opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior