(USA) Senior Manager, Security
About The Position
The Senior Manager, Security, advances Walmart’s Global Security Operations Center through scalable security and safety technology solutions. This individual contributor leads cross-functional initiatives, piloting and implementing SaaS platforms while ensuring seamless integrations with Global Tech and enterprise systems. The role drives operational readiness of the GSOC floor by coordinating facilities, vendors, and AV infrastructure to maintain mission-critical uptime. Through strong governance, lifecycle management, and stakeholder alignment, this position delivers measurable outcomes without direct authority. By translating business needs into technical solutions, the Senior Manager strengthens GSOC capabilities, enabling resilient, efficient global security operations. The Walmart Global Security Operations Center (GSOC) is the central hub for enterprise-wide safety and security, providing real-time monitoring, intelligence, and coordinated responses worldwide. The team combines advanced technology with expert analysis to identify risks early, manage incidents efficiently, and support informed decision-making. GSOC connects teams, systems, and critical information to ensure a proactive and unified approach to protecting people, assets, and operations. This environment emphasizes program management, cross-functional leadership, and continuous process improvement to drive operational excellence and resilience across the enterprise.
Requirements
- Proven project leadership across security, safety, and GSOC infrastructure programs, driving outcomes through influence and delivering change across multiple teams
- Hands-on technical proficiency with enterprise security/safety technologies and SaaS, including tool implementation, platform integration, and vendor collaboration
- Strong problem-solving skills with the ability to diagnose and resolve technical issues under pressure
- Operational expertise in GSOC environments, including vendor coordination, AV/video wall support, facilities workflows, and readiness checklists
- Structured delivery skills: requirements gathering, POCs, runbooks, deployment planning, cutover/backout, and steady-state ownership; clear executive communication
- Scalable collaboration: trusted partner to Global Tech, facilities, security operations, and procurement; able to translate business needs into technical solutions
- Bachelor’s degree in Human Resources, Risk Management, or related field and 4 years’ experience in security, emergency management, risk management, law enforcement, fire service, or related area OR 6 years’ experience in security, emergency management, risk management, law enforcement, fire service, or related area.
Nice To Haves
- Emergency Management
- Project Management
- Supervising Associates
- Masters: Business Administration
Responsibilities
- Lead cross-functional initiatives to enhance GSOC capabilities, delivering measurable outcomes without direct authority
- Pilot and implement security technologies via POCs, vendor evaluations, and coordinated production rollouts
- Ensure stakeholder readiness through training, SOPs, UAT, and change management
- Partner with Walmart Global Tech on solution design, integrations, data flows, and system interoperability
- Support GSOC floor readiness by managing facilities tickets, vendor access, and AV uptime
- Oversee deployment and lifecycle of safety, crisis response, and incident management technologies aligned with enterprise standards
- Drive project governance: define milestones, metrics, and acceptance criteria; report status to leadership
- Coordinate with Procurement and Legal on SOWs and vendor deliverables
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Paid time off
- Tuition, books, and fees are completely paid for by Walmart (Live Better U program)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
