Senior Manager, SC Operations - 1st Shift

GXO Logistics•Forest Park, GA

About The Position

The Senior Manager, Supply Chain Operations oversees the daily management of operations supporting national returns processing and outbound order preparation for a multichannel distribution center. The role provides guidance and education to the team and ensures organizational policies and procedures are understood and followed. Responsibilities include managing warehouse associates and operational processes, maintaining equipment, controlling inventory, and leading continuous improvement efforts. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility required for planned and unplanned overtime, which may include weekends.

Requirements

  • At least 5 years of relevant work experience.
  • Experience with Microsoft Office and computerized scanner equipment.
  • Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
  • Ability to lift objects of various shapes, sizes, and weights.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to reach, including above the head, bend, climb, push, pull, twist, squat, and kneel.
  • Ability to tolerate hot or cold warehouse environments.

Nice To Haves

  • Bachelor's degree in Logistics or a related field.
  • Bilingual English/Spanish.
  • Experience in an AS9100 or ISO environment.
  • Lean, Six Sigma, and Continuous Process Improvement knowledge and experience.
  • Experience in warehousing or Third-Party Logistics (3PL).
  • Solid problem-solving techniques and statistical analysis skills.

Responsibilities

  • Supervise, motivate, coach, and train warehouse associates, implementing performance improvement strategies when needed.
  • Oversee equipment and coordinate maintenance needs.
  • Handle inventory control processes.
  • Drive quality operations through the application of Lean methodologies.
  • Create and monitor KPIs against targets, and lead the organization to meet or exceed them.
  • Ensure picking and putaway activities in the distribution center meet operational needs.
  • Lead the operations team in value-added services and outbound packing to meet or exceed lead-time requirements.
  • Initiate and facilitate projects focused on improving safety, quality, delivery, cost, and employee morale.

Benefits

  • Full health insurance, including medical, dental, and vision.
  • 401(k).
  • Life insurance.
  • Disability insurance.
  • Competitive compensation.
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