Senior Manager, Sales Operations

cabi, LLC•Long Beach, CA

11d•$125,000 - $140,000

About The Position

At Cabi, we’re redefining what it means to build a fashion brand, one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people-first, where every team member plays a role in shaping meaningful experiences for our Stylists and clients. If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll find a home here.

Requirements

Bachelor's degree in a related discipline and 10 years' experience in a related field with a demonstrated history of improving sales productivity, retention by providing data-driven insights
Data-driven mind-set with proven experience utilizing metrics & insights as tools for informed decision-making.
A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work.
Analytical problem solver comfortable tackling ambiguous, complex opportunities and driving outcomes
Expertise with financial modeling skills, including proficiency in Excel

Nice To Haves

Expertise with SQL, Tableau, and other Business Intelligence and Data Visualization tools strongly desired

Responsibilities

Review performance of company KPI targets to date and identify significant areas of opportunity within the sub-components of those key targets. Primary focus will tie to KPIs within the Sales and Community teams.
Design and maintain scalable data architecture for new and supplemental data sources, including data models, schemas, and pipelines to extend our core data infrastructure and ensure clean, reliable data flows into sales, CRM, and analytics platforms.
Collaborate with the engineering team on data governance standards and documentation practices for new data sources, ensuring alignment with existing conventions and source-of-truth datasets managed by engineering.
Aid our field teams in how to best optimize technology to support sales processes – examples include improved support and service workflows; efficient knowledge transfer via back-office tools and training content; and sales process Optimizations.
Leverage AI tools to accelerate analysis, surface insights, and streamline reporting workflows — including the use of AI-assisted platforms for sales forecasting, content generation, and operational efficiency. Evaluate and recommend new AI capabilities relevant to the sales and field strategy function as the landscape evolves.
Define and implement processes, at scale, to improve the efficiency and quality of the Stylist experience.
Leverage cohort analysis to identify where universal messaging is appropriate versus opportunities for customized aids/guidance targeted towards segmented groups.
Collaborate with senior management on seasonal and monthly planning for sales targets, as well as promotion and incentive schedules.
Consistently review core bonus and compensation programs to ensure ongoing alignment between reward behaviors/values and priority company objectives.
Provide daily, weekly and monthly sales forecasting - maintain, update, and validate models with the latest internal and external data to continually improve accuracy.
Oversee projects that seek to answer business questions at the request of cross-functional partners.
Pursue lead generation opportunities that expand the Stylist and home office audience reach.
Partner with merchandising team on deepening seasonal sell-through through unique calls to action, repetition of key product training concepts, and data analysis that highlights unique, actionable behaviors within our existing consumer base.
Partner with training team on (a) strengthening training content and (b) increasing engagement/adoption of the tools that deliver that content.
Be a collaborative, willing partner across all cross-functional teams and an exceptional project manager for priority sales-based initiatives.