Senior Manager, Sales Operations — Americas

Data Direct Networks•San Francisco, CA

3d•$160,000 - $185,000•Remote

About The Position

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. DDN's A3I solutions are transforming the landscape of AI infrastructure. – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. We are looking for a highly strategic and execution-oriented Senior Manager of Sales Operations to lead Sales Operations for the Americas region. This role sits within Revenue Operations and is responsible for driving operational excellence across forecasting, pipeline management, sales process execution, territory management, reporting, and GTM productivity. This is not a purely administrative operations role. We are looking for someone who can operate as a business partner to sales leadership, challenge assumptions with data, improve systems and processes, and help scale a high-growth AI infrastructure business. The ideal candidate combines analytical rigor, operational discipline, strong communication skills, and the ability to thrive in a fast-moving environment.

Requirements

7+ years of experience in Sales Operations, Revenue Operations, or GTM Operations
3+ years managing or leading operational programs and cross-functional initiatives
Strong Salesforce expertise, including reporting, dashboards, pipeline management, and sales process design
Experience supporting enterprise sales organizations
Advanced analytical and problem-solving skills
Strong executive communication and presentation abilities
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Experience in AI, infrastructure, enterprise technology, cloud, storage, or high-performance computing industries
Experience with forecasting methodologies and pipeline analytics
Familiarity with CPQ, BI tools, and GTM automation platforms
Experience working in high-growth or transformation-stage organizations
Exposure to AI-enabled operational workflows and automation strategies

Responsibilities

Drive weekly forecast management processes across the Americas business
Partner with sales leadership to improve forecast accuracy, pipeline hygiene, and deal inspection
Analyze pipeline health, coverage, conversion, and risk trends
Build executive-level reporting and operational insights for leadership reviews
Improve and scale sales processes across opportunity management, account planning, and territory execution
Ensure Salesforce data quality, stage hygiene, and operational consistency
Identify operational bottlenecks and implement scalable solutions
Partner with Deal Desk, Finance, Marketing, and GTM Systems teams to improve workflow efficiency
Develop dashboards, KPIs, and reporting frameworks that drive actionable decisions
Translate large datasets into clear business insights and executive recommendations
Support QBRs, forecast calls, pipeline reviews, and strategic planning activities
Help standardize operational metrics across regions and functions
Support territory planning, account segmentation, and account ownership governance
Assist in quota planning and GTM capacity analysis
Partner with leadership on strategic account prioritization and pipeline generation initiatives
Partner with GTM Applications and RevOps leadership to optimize Salesforce and integrated systems
Help operationalize AI-driven workflows and automation across the GTM organization
Support adoption of modern operational tooling and process automation