Senior Manager, Sales Operations & Commissions

Everbridge

1d•$118,700 - $158,200

About The Position

Everbridge empowers organizations to anticipate, mitigate, respond to, and recover stronger from critical events. Our mission is to help customers keep people safe and organizations running by providing the world's leading resilience platform. As our Go-to-Market organization continues to evolve, we're making significant investments in AI, automation, analytics, and operational excellence. We support more than 300 sellers globally, and we're looking for someone to help redefine what modern Sales Operations and Compensation can become. We're looking for someone who wants to help build the next generation of Sales Operations, Compensation, and Performance metrics. Accurate commission statements, clean compensation rollouts, and operational excellence are expected. Those are the foundation of the role. We believe Sales Operations should move beyond reporting the news to helping shape it. By combining compensation, AI, territory management, analytics, and planning, our goal is to create an organization that helps sellers understand how they're performing, where they should focus, and what actions will improve results. Think Moneyball for Sales Operations/Enablement/Commissions. If you're excited about transforming Sales Commissions through AI, automation, and data, we'd love to talk.

Requirements

5–7+ years of experience in Sales Operations, Revenue Operations, or Sales Compensation
Hands-on experience with Xactly
Strong Salesforce experience
Experience supporting sales compensation programs and quota rollouts
Experience with territory management or sales operations processes
Strong understanding of sales organizations and seller workflows
Experience with Snowflake or another enterprise data warehouse
Experience with Tableau, Power BI, or similar BI platforms
Advanced Excel skills
Strong analytical and problem-solving abilities

Nice To Haves

Previous experience in a customer-facing sales role (BDR, AE, or Sales Leadership)
Experience with forecasting and corporate planning
Experience building scalable operational processes
Experience using AI tools such as ChatGPT, Claude, Microsoft Copilot, or similar

Responsibilities

Own and continuously improve the operational side of our compensation program, including drafting compensation plans and supporting documentation, administering compensation plans within Xactly, coordinating compensation rollouts and communications, supporting commission calculations and governance, managing SPIF administration, supporting new hire compensation setup, and partnering with HR, Finance, and Sales Leadership on compensation initiatives.
Become one of the primary operational partners to our Sales organization by helping connect territory planning and optimization, Rules of Engagement, Salesforce hierarchy governance, account ownership, Sales Operations processes, and operational onboarding.
Leverage AI to automate manual compensation processes, improve territory planning, deliver proactive seller insights, build better reporting and analytics, and enable sales leaders with actionable recommendations.
Partner closely with our Corporate Performance organization to support compensation expense forecasting, rep performance analytics, territory analytics, executive reporting, Quarterly Business Reviews, and Board reporting.
Over time, become increasingly involved in annual planning, headcount planning, territory planning, quota planning, sales capacity modeling, and rep productivity analysis.