Senior Manager, Sales Enablement

Zillow

1d•$137,500 - $231,200•Remote

About The Position

As a Senior Manager of Sales Enablement within the GTM Strategy and Operations team, you'll lead the development of enablement programs that align to the strategic initiatives of our org. As a Senior Manager, Sales Enablement, you’ll lead a team of skilled enablement professionals through end-to-end enablement strategies for our sales and success teams and partner closely with senior sales, strategy, operations, marketing, and product leaders to: Translate Agent Sales strategy into clear, scalable enablement programs Equip our sales and success teams with the skills, tools, and messaging they need to win Drive measurable improvements in productivity, adoption, and revenue performance across sales and success Deliver clear, metrics-driven goals for your team and use data to coach, prioritize, and continuously improve how enablement supports the field You’ll collaborate across teams to solve meaningful challenges that directly impact how real estate agents help people move through one of life’s biggest milestones. You’ll bring both strategic vision and operational rigor to a team that values progress, purpose, and forward momentum—for our customers, our sales and success teams, and your career. This role reports to the Senior Director of GTM Sales Enablement.

Requirements

7+ years of proven experience in sales, enablement, training, and/or program management or GTM implementations, including 3+ years of leading enablement or GTM teams
Excellent business partner & project management skills, possessing the ability to champion initiatives, cultivate confidence and passion with sales partners and teams, and drive impactful outcomes
Analytical mindset with the ability to set programmatic metrics, identify trends, analyze data and make data-driven decisions related to sales performance and adoption best practices
Fluency in sales process, sales tech and the unique world of B2C/B2B sales
Solution oriented leader focused on driving improvement across the team they support
Comfortable with a high degree of ambiguity, complimented with confidence in creating clarity
Exceptional attention to detail, follow-through, ability to anticipate downstream challenges and escalate appropriately
Comfortable working where creative thinking and operational rigor are paramount

Responsibilities

Design and deliver high-impact enablement programs
Develop scalable enablement programs that elevate sales and success capability, drive behavioral change, and improve execution quality.
Leverage AI and automation (including tools like Glean and Gong AI features) to create more personalized, efficient, and effective learning experiences.
Prioritize initiatives based on impact, effort, and dependencies across sales, marketing, and product.
Act as a strategic thought partner to senior leaders
Serve as a trusted advisor to sales, marketing, operations, and product leadership on GTM readiness, field feedback, and change management.
Consult on GTM design and launch strategy for new programs, products, and processes, ensuring they are field-ready and supported by clear narratives, tools, and training.
Drive measurable performance and adoption outcomes
Define clear success metrics for enablement initiatives (e.g., ramp time, conversion rates, attach rates, product adoption, pipeline health, proficiency scores).
Use tools like Salesforce (SFDC), Gong, Tableau, and both quantitative and qualitative feedback to measure impact, identify gaps, and iterate on programs.
Lead through managers and front-line leaders
Build enablement approaches that drive behavioral change through sales managers, equipping them with coaching tools, playbooks, and inspection standards.
Partner with sales leadership to embed new motions, messaging, and processes into team rituals (1:1s, pipeline reviews, team meetings).
Be a subject matter expert in sales excellence
Bring deep knowledge of sales methodologies, sales motions, and sales tech to shape how Agent Sales goes to market.
Ensure enablement programs are tightly aligned to Agent Sales business goals, including revenue growth, retention, and product mix objectives.
Lead and develop a high-performing enablement team
Manage and grow a team of skilled enablement professionals, providing ongoing coaching, feedback, and development.
Set clear and measurable goals, establish operating rhythms, and foster a culture of experimentation, accountability, and continuous improvement within the team.