Senior Manager S&OP

Maker's Pride Talent Acquisition Team•Carol Stream, IL

1d•$124,818 - $187,226•Onsite

About The Position

The Senior Manager S&OP Strategy leads the governance, cadence, and continuous improvement of the company’s S&OP process. This role partners across Supply Chain, Operations, Commercial, Finance, and Customer teams to turn planning inputs into clear risks, tradeoffs, actions, and leadership decisions. This role does not own day-to-day demand, supply, capacity, or production planning. Instead, it ensures the S&OP process is structured, decision-focused, and connected to business priorities.

Requirements

Bachelor’s degree in Supply Chain Management, Business Administration, Finance, Operations, or a related field
7+ years of progressive supply chain, S&OP, or operations experience
Proven experience leading or supporting S&OP processes, governance, or cross-functional planning routines
Experience working across Demand, Supply, Finance, and Commercial functions in a matrixed environment
Demonstrated experience driving process design, standardization, and continuous improvement initiatives
Experience preparing executive-level materials and facilitating senior leadership discussions
Deep understanding of S&OP processes, governance, and performance management
Strong business acumen, including financial concepts (AOP, forecast, margin, EBITDA, working capital)
Ability to synthesize complex data into clear insights, risks, and actionable recommendations
Strong facilitation skills to drive decision-making, alignment, and accountability
Excellent written and verbal communication skills, including executive presentation capabilities
Structured problem-solving and critical thinking skills
Ability to manage multiple priorities and navigate ambiguity
Strong cross-functional collaboration and stakeholder influence skills
Proficiency in data analysis and reporting tools (e.g., Excel, ERP systems, planning tools)

Responsibilities

Lead the overall design and continuous improvement of the S&OP process, including meeting cadence, governance, decision rights, standard work, and escalation routines.
Own the S&OP calendar, meeting structure, pre-read requirements, executive agenda, and action tracking for key S&OP forums.
Coordinate inputs from Demand Planning, Collaborative Planning, Supply Planning, Capacity Planning, Finance, Commercial, Operations, and Customer teams to support integrated business decisions.
Translate planning outputs into clear insights, risks, tradeoffs, and recommended decisions for the VP of Supply Chain and cross-functional leadership.
Develop and maintain S&OP performance scorecards, including service, forecast accuracy, forecast bias, supply attainment, inventory, working capital, capacity utilization, and action closure.
Partner with Finance to connect S&OP outputs to AOP, latest estimate, margin, EBITDA, and working capital impacts.
Support scenario planning and tradeoff analysis for major business decisions, including demand changes, capacity constraints, customer prioritization, inventory policy, and network impacts.
Identify recurring gaps in planning inputs, decision quality, escalation discipline, and cross-functional alignment; work with functional owners to improve the process.
Maintain S&OP playbooks, templates, standard work, and maturity roadmap across platforms and sites.
Ensure S&OP forums stay focused on enterprise-level decisions, risks, tradeoffs, and escalations rather than routine planning updates.