Senior Manager, Planning and S&OP

Henkel groupMississauga, ON
CA$130,000 - CA$150,000Hybrid

About The Position

This position is with Henkel's Consumer Brands business unit, focusing on Laundry & Home Care and Hair products. The Senior Manager, Planning & S&OP will lead the Canadian Hair Professional planning organization, ensuring excellent customer service, optimal inventory levels, and advanced planning capabilities for a diverse brand portfolio. This role serves as the main link between the Canadian business and the Henkel Global Planning Network. As a key leader in the Canadian Supply Chain, the individual will drive business alignment, navigate ambiguity, and proactively identify risks and opportunities impacting service, inventory, and overall business performance. The role involves translating business objectives into actionable supply chain plans that support growth, profitability, and customer satisfaction by collaborating with cross-functional partners and global planning teams.

Requirements

  • Bachelor's degree in Supply Chain, Business, Engineering, Operations, or a related field.
  • 8+ years of progressive supply chain experience within consumer goods, retail, manufacturing, or a related industry.
  • Demonstrated experience leading demand planning, Sales & Operations Planning (S&OP), Integrated Business Planning (IBP), or supply chain planning processes in a complex environment.
  • Experience leading and developing high-performing teams.
  • Strong understanding of forecasting methodologies, inventory management, and supply chain planning best practices.
  • Experience supporting innovation launches, product lifecycle management, regulatory projects, or co-pack operations within a consumer goods environment.
  • Experience working with SAP APO or SAP IBP.
  • Demonstrated ability to influence stakeholders, challenge constructively, and drive alignment across multiple functions and global teams.
  • Proven ability to operate independently, manage ambiguity, prioritize effectively, and make sound business decisions in a dynamic environment.
  • Leadership style that empowers teams, develops talent, and fosters accountability, ownership, and collaboration.

Responsibilities

  • Lead the monthly demand planning and Sales & Operations Planning (S&OP) process, ensuring alignment between commercial objectives and supply chain capabilities.
  • Lead and develop a planning team responsible for delivering accurate demand forecasts and driving continuous improvement in forecast accuracy, forecast bias, and planning effectiveness.
  • Influence and align cross-functional stakeholders to build consensus plans, challenge assumptions, and proactively identify risks, opportunities, and mitigation strategies.
  • Own supply chain planning support for innovation launches, relaunches, regulatory projects, and portfolio changes, ensuring readiness and on-time execution.
  • Lead co-pack planning activities, partnering with internal and external stakeholders to ensure successful execution and product availability.
  • Collaborate with global planning teams and regional supply chain partners to proactively manage supply risks and maintain high service levels.
  • Own inventory performance across the portfolio, balancing customer service, Days on Hand targets, and Cash Net Working Capital objectives while driving actions to reduce slow-moving and obsolete inventory.
  • Monitor and improve key supply chain metrics including customer service, forecast accuracy, inventory health, working capital, and innovation launch performance.
  • Lead decision-making during supply, inventory, and commercialization challenges by evaluating trade-offs, recommending solutions, and driving timely execution.
  • Lead, coach, and develop a high-performing team while fostering a culture of accountability, collaboration, continuous improvement in forecast accuracy, forecast bias, and planning effectiveness.
  • Influence and align cross-functional stakeholders to build consensus plans, challenge assumptions, and proactively identify risks, opportunities, and mitigation strategies.

Benefits

  • comprehensive medical, dental, and vision plans starting on day 1
  • Paid time off including sick, vacation, holiday and volunteer time
  • flexible & hybrid work policies (depending on role)
  • Savings Plan matching
  • employee share plan with voluntary investment and Henkel matching shares
  • annual performance bonus
  • service awards
  • 15 week maternity top up plan
  • 12 week gender neutral parental leave (top up for non birth parent)
  • fertility support
  • Employee and Family Assistance program
  • scholarships
  • diverse national and international growth opportunities
  • access to thousands of skills development courses
  • tuition reimbursement
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