Senior Manager-Risk Management
About The Position
This exciting and critical position will be responsible for designing key fraud risk servicing strategies, mitigating fraud losses and ensure seamless customer experience. The role works very closely with global Fraud Risk colleagues within Credit and Fraud risk team and global servicing team. This role will also interact with enterprise partners including GMNS, GCS, USCS, Enterprise Technology Services, GCO, LOBCO & Global Services. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Requirements
- Strong risk mindset
Responsibilities
- Designing key fraud risk servicing strategies
- Mitigating fraud losses
- Ensure seamless customer experience
- Works very closely with global Fraud Risk colleagues within Credit and Fraud risk team and global servicing team
- Interact with enterprise partners including GMNS, GCS, USCS, Enterprise Technology Services, GCO, LOBCO & Global Services
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
