(USA) Senior Manager, Revenue Operations Scaled Services, Enablement and Support

Walmart•Bentonville, AR

4d•$90,000 - $180,000•Onsite

About The Position

The Senior Manager, Revenue Operations Scaled Services, Enablement and Support leads execution of strategic business plans by identifying operational needs, setting priorities, removing obstacles, and driving performance improvements. The role oversees team development, promotes collaboration across stakeholders, and ensures adherence to service standards and company policies. It uses business and financial acumen and data-driven insights to optimize processes and enhance customer experience, while managing complex projects and supporting continuous learning and operational excellence. The role is part of Walmart Connect’s US API Partner Operations team, which manages the technical lifecycle of partners integrating with Walmart Connect’s advertising APIs. The team supports seamless onboarding, validates releases to prevent defects, and resolves issues in collaboration with Product, Engineering, and Partnerships. It also enables partner self-sufficiency through faster integrations, reduced support needs, prioritized operational improvements, and partner-ready solutions and documentation.

Requirements

Expertise in business and financial acumen, including budgeting, forecasting, and cost-benefit analysis.
Strong project and program management skills, including planning, organizing, and executing multiple initiatives.
Advanced analytical capabilities to derive insights from complex data models and support informed decision-making.
Experience identifying stakeholders and managing communication and relationships across cross-functional teams.
Knowledge of operational excellence, process improvement, root cause analysis, and service-level agreements.
Proficiency in data management, including data quality, governance, and compliance with regulatory standards.
Ability to lead teams, mentor associates, and foster a high-performance, collaborative work environment.

Responsibilities

Execute business plans by identifying needs, setting priorities, and removing obstacles to optimize performance.
Lead and develop associates through mentoring, training, and performance management, fostering a collaborative team environment.
Evaluate and improve operational processes, ensuring adherence to service-level agreements and organizational policies.
Collaborate with stakeholders to align strategies, communicate insights, and manage relationships effectively.
Use data analytics to inform decisions, measure progress, and adjust plans to maximize financial and operational outcomes.
Oversee program management activities, including risk assessment, contingency planning, and cross-functional coordination.